Platform Support & Quality Assurance Analyst Branch Location: Any branch, PEI At Provincial Credit Union, we’re more than a financial institution – we’re a people-first, purpose-driven organization, proudly recognized as one of Canada’s Top 100 Employers for 2026. We’re on a mission to provide trusted financial advice, education, and planning that empowers Islanders to thrive. The Platform Support & Quality Assurance Analyst is responsible for the day-to-day support, monitoring, testing, analysis, implementation, and optimization of the credit union’s digital platforms, member-facing applications, and technology solutions. This role acts as a key liaison between business users, technical teams, branch operations, and third-party vendors to ensure systems operate efficiently, securely, and in alignment with organizational and member needs. You will play an integral role in quality assurance, issue resolution, platform enhancements, implementation support, and continuous improvement initiatives that enhance both the member and employee experience. What You’ll Do: Quality Assurance & Testing Coordinate and execute quality assurance (QA) activities for digital banking platforms, member-facing applications, and Innovation-supported systems. Conduct system testing, user acceptance testing (UAT), regression testing, and post-implementation validation. Identify, document, troubleshoot, and escalate defects, system issues, and enhancement opportunities. Assist with platform upgrades, releases, and enhancements to ensure stability and minimal …
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