Skills Library

Retail banking, also known as consumer banking or personal banking, is the provision of services by a bank to the general public, rather than to companies, corporations or other banks, which are often described as wholesale banking. Banking services which are regarded as retail include provision of savings and transactional accounts, mortgages, personal loans, debit cards, and credit cards. Retail banking is also distinguished from investment banking or commercial banking. It may also refer to a division or department of a bank which deals with individual customers.

Big data is a field that treats ways to analyze, systematically extract information from, or otherwise deal with data sets that are too large or complex to be dealt with by traditional data-processing application software. Data with many fields (columns) offer greater statistical power, while data with higher complexity may lead to a higher false discovery rate. Big data analysis challenges include capturing data, data storage, data analysis, search, sharing, transfer, visualization, querying, updating, information privacy, and data source. Big data was originally associated with three key concepts: volume, variety, and velocity. The analysis of big data presents challenges in sampling, and thus previously allowing for only observations and sampling. Therefore, big data often includes data with sizes that exceed the capacity of traditional software to process within an acceptable time and value.

A blockchain is a growing list of records, called blocks, that are linked using cryptography. Each block contains a cryptographic hash of the previous block, a timestamp, and transaction data. By design, a blockchain is resistant to modification of its data. This is because once recorded, the data in any given block cannot be altered retroactively without alteration of all subsequent blocks.

Blueprints are comprehensive and detailed visual representations or plans that outline the construction or assembly of structures, objects, or systems. They serve as a crucial tool in various fields, including architecture, engineering, manufacturing, and construction. Blueprints typically include precise measurements, technical specifications, material lists, and annotations, providing a step-by-step guide for creating or reproducing a design. These intricate documents convey essential information regarding layout, dimensions, connections, and other vital elements, enabling professionals to effectively communicate and execute their designs with accuracy and precision. Blueprints are instrumental in facilitating collaboration, ensuring consistency, and streamlining the implementation of complex projects.

A budget is a financial plan for a defined period, often one year. It may also include planned sales volumes and revenues, resource quantities, costs and expenses, assets, liabilities, and cash flows. Companies, governments, families, and other organizations use it to express strategic plans of activities or events in measurable terms.

C# is a general-purpose, multi-paradigm programming language. C# encompasses static typing, strong typing, lexically scoped, imperative, declarative, functional, generic, object-oriented (class-based), and component-oriented programming disciplines.

C++ is a versatile and powerful programming language known for its efficiency, performance, and flexibility. It is an extension of the C programming language with added features, including object-oriented programming (OOP) capabilities. C++ allows developers to write high-performance code for a wide range of applications, from system software and embedded systems to game development and artificial intelligence. It provides a rich set of libraries and tools, making it suitable for building complex and resource-intensive software projects. Proficiency in C++ involves understanding its syntax, memory management, data structures, algorithms, and the ability to design and implement efficient and reliable solutions.

Carpentry is a skilled trade and a craft in which the primary work performed is the cutting, shaping and installation of building materials during the construction of buildings, ships, timber bridges, concrete formwork, etc. Carpenters traditionally worked with natural wood and did rougher work such as framing, but today many other materials are also used and sometimes the finer trades of cabinetmaking and furniture building are considered carpentry.

Cascading Style Sheets (CSS) is a style sheet language used for describing the presentation of a document written in a markup language such as HTML. CSS is a cornerstone technology of the World Wide Web, alongside HTML and JavaScript.

Case management is the coordination of services on behalf of an individual person who may be considered a case in different settings such as health care, nursing, rehabilitation, social work, disability insurance, employment, and law. Case management may refer to: Case management, a specific approach for the coordination of community mental health services Case management, a specific term used in the health care system of the United States of America Medical case management, a general term referring to the facilitation of treatment plans to assure the appropriate medical care is provided to disabled, ill or injured individuals Legal case management, a set of management approaches for law firms or courts

Civil engineering is a professional engineering discipline that deals with the design, construction, and maintenance of the physical and naturally built environment, including public works such as roads, bridges, canals, dams, airports, sewerage systems, pipelines, structural components of buildings, and railways.

Cleaning services refer to professional services provided by trained individuals or companies to clean and maintain the cleanliness and hygiene of residential, commercial, or industrial spaces. These services typically involve the thorough cleaning of various areas, such as floors, carpets, windows, furniture, appliances, and restrooms, using appropriate cleaning tools, equipment, and products. Cleaning services may include tasks like dusting, sweeping, mopping, vacuuming, disinfecting, sanitizing, and organizing to ensure a clean and orderly environment. The aim of cleaning services is to create a healthy and presentable space by removing dirt, dust, stains, and other unwanted substances, thereby promoting a clean and comfortable living or working environment.

In business, commerce, and economics, a client is a person who receives advice or services from a professional, such as a lawyer or a health care provider. Clients differ from customers in that customers are thought of as "one-time buyers" while clients can be seen as "long-term recipients", and customers buy goods as well as services.

Cloud computing is the on-demand availability of computer system resources, especially data storage and computing power, without direct active management by the user. The term is generally used to describe data centers available to many users over the Internet. Large clouds, predominant today, often have functions distributed over multiple locations from central servers. If the connection to the user is relatively close, it may be designated an edge server.

Cold calling is the solicitation of business from potential customers who have had no prior contact with the salesperson conducting the call. It is an attempt to convince potential customers to purchase either the salesperson's product or service. Generally, it is referred as an over-the-phone process, making it a source of telemarketing, but can also be done in-person by door-to-door salespeople. Though cold calling can be used as a legitimate business tool, scammers can use cold calling as well.

Commercial Construction refers to the specialized skill and industry encompassing the planning, design, and construction of buildings and structures that are intended for commercial purposes, such as offices, retail spaces, warehouses, and hospitality establishments. It involves the coordination and execution of complex construction projects, including site preparation, foundation work, framing, electrical and plumbing installations, interior finishes, and exterior cladding. Commercial construction requires expertise in architectural design, engineering principles, project management, and adherence to local building codes and regulations. Skilled professionals in commercial construction possess a comprehensive understanding of the construction process, materials, cost estimation, and safety protocols, ensuring the successful completion of large-scale projects that meet the functional, aesthetic, and operational needs of businesses and organizations.

Competitiveness is a skill that involves the drive, determination, and desire to excel and outperform others in a particular domain or context. It encompasses a strong motivation to achieve goals, surpass benchmarks, and continually improve one's performance. Competitive individuals are often ambitious, resilient, and willing to take calculated risks to gain a competitive advantage. They thrive on challenges and seek opportunities to showcase their abilities and stand out from their peers. While competitiveness can foster innovation and success, it is important to balance it with collaboration, sportsmanship, and ethical conduct to maintain positive relationships and a healthy competitive environment.

Computer-aided design (CAD) is the use of computers to aid in the creation, modification, analysis, or optimization of a design. CAD software is used to increase the productivity of the designer, improve the quality of design, improve communications through documentation, and to create a database for manufacturing. Designs made through CAD software are helpful in protecting products and inventions when used in patent applications. CAD output is often in the form of electronic files for print, machining, or other manufacturing operations. The term CADD is also used.

Computer use is a fundamental skill that empowers individuals to navigate the digital landscape and harness the immense power of computers. It encompasses a wide range of abilities and knowledge required to effectively utilize computer systems and their various applications. Proficiency in computer use involves understanding fundamental concepts like operating systems, file management, and hardware components, enabling users to interact seamlessly with the digital world.

Confidence is a personal attribute characterized by a strong belief in one's abilities, qualities, and judgment. It is an inner assurance that empowers individuals to face challenges, take risks, and persevere in the face of obstacles. A confident person displays a positive self-image, exudes self-assurance, and maintains composure even in uncertain situations. This quality enables individuals to express their opinions, make decisions, and assert themselves with conviction. Confidence is not a fixed trait but can be cultivated through experience, self-reflection, and personal growth, ultimately leading to increased resilience, motivation, and success in various aspects of life.

Content creation is the contribution of information to any media and most especially to digital media for an end-user/audience in specific contexts. Content is "something that is to be expressed through some medium, as speech, writing or any of various arts" for self-expression, distribution, marketing and/or publication. Typical forms of content creation include maintaining and updating web sites, blogging, article writing, photography, videography, online commentary, the maintenance of social media accounts, and editing and distribution of digital media. A Pew survey described content creation as the creation of "the material people contribute to the online world."

Content marketing is a form of marketing focused on creating, publishing, and distributing content for a targeted audience online. It is often used by businesses in order to achieve the following goals: attract attention and generate lead, expand their customer base, generate or increase online sales, increase brand awareness or credibility, and engage an online community of users. Content marketing attracts new customers by creating and sharing valuable free content. It helps companies create sustainable brand loyalty, provides valuable information to consumers, and creates a willingness to purchase products from the company in the future.

Copywriting is the act or occupation of writing text for the purpose of advertising or other forms of marketing. The product, called copy or sales copy, is written content that aims to increase brand awareness and ultimately persuade a person or group to take a particular action.

Creativity is a phenomenon whereby something somehow new and somehow valuable is formed. The created item may be intangible or a physical object.

Critical thinking is the analysis of available facts, evidence, observations, and arguments in order to form a judgement by the application of rational, skeptical, and unbiased analyses and evaluation.