Home » Occupational Profiles » 65102 – Store shelf stockers, clerks and order fillers

Store shelf stockers, clerks and order fillers – 65102

Description

Store shelf stockers, clerks and order fillers pack customers’ purchases, price items, stock shelves with merchandise, and fill online, mail and telephone orders. They are employed in retail establishments, such as grocery, hardware and department stores, and in warehouses.

Job Titles

  • Bag clerk
  • Fulfillment associate
  • Grocery clerk
  • Grocery packer
  • Price clerk – retail
  • Produce clerk
  • Shelf stocker – retail
  • Supermarket clerk

Main Duties

  • Bag, box or parcel purchases for customers at stores or for shipment and delivery to customers
  • Carry customers’ purchases to parking lot and pack in vehicles
  • Unpack products received by store and count, weigh or sort items
  • Use barcode scanning equipment to record incoming stock, verify pricing and maintain computerized stock inventory
  • Price items using stamp or stickers according to price list
  • Attach protective devices to products to protect against shoplifting
  • Stock shelves and display areas and keep stock clean and in order
  • Label and document orders, and prepare shipping, customs and courier documentation when required
  • Obtain articles for customers from shelf or stockroom
  • Direct customers to location of articles sought and assist with inquiries
  • Enter, track and process customer orders and generate inventory reports
  • May operate carts, dollies, forklifts, hand trucks, order pickers and other powered industrial trucks (PIT)
  • May sweep aisles, dust display racks and perform other general cleaning duties
  • May operate cash register and computer for electronic commerce transactions
  • May order stock.

Workplaces

  • Department stores
  • Grocery stores
  • Hardware stores
  • Warehouses

Skills

  • Management of Material Resources
  • Coordinating
  • Critical Thinking
  • Decision Making
  • Equipment and Tool Selection

Abilities

  • Body Flexibility
  • Dynamic Strength
  • Explosive Strength
  • Gross Body Coordination
  • Manual Dexterity

Personal Attributes

  • Active Learning
  • Adaptability
  • Attention to Detail
  • Collaboration
  • Independence

Similar Occupations

  • Retail sales supervisors (62010)
  • Retail salespersons and visual merchandisers (64100)
  • Cashiers (65100)
  • Other sales related occupations (65109)
  • Material handlers (75101)
Source: OaSIS

Employment Outlook

The employment outlook will be moderate for Store shelf stockers, clerks and order fillers (65102) in Prince Edward Island for the 2022-2024 period.

The following factors contributed to this outlook:

  • Employment growth will lead to a moderate number of new positions.
  • A moderate number of positions will become available due to retirements.
  • There are a moderate number of unemployed workers with recent experience in this occupation.
  • High employee turnover in this occupation could lead to additional employment opportunities.

Employment demand in this occupation is mostly driven by consumer spending in retail operations and is expected to be positive over the forecast period. The Island economy is projected to moderate over the forecast period which may affect job opportunities to some degree. 

The majority of workers in this occupation are employed in grocery stores, with a smaller share in general merchandise stores. While the increase in online shopping may reduce demand for workers in brick-and-mortar retail establishments, some forms of online shopping, such as online grocery shopping programs, require workers to prepare customer orders for pickup, which may boost demand. More stores are employing the use of self-checkout machines but so far the machines have had a limited effect on employment.

This is an entry-level occupation with minimal training requirements, a young workforce and a high degree of part-time work. As a result, a steady number of job openings are expected to arise each year from staff turnover as workers pursue other careers. Employment in this occupation is somewhat seasonal, with slightly better prospects in the September-December months as retailers prepare for the holiday season. Those willing to work flexible hours, including evenings and weekends, will have improved employment prospects.

Here are some key facts about Store shelf stockers, clerks and order fillers in Prince Edward Island:

  • Approximately 1,150 people work in this occupation.
  • Store shelf stockers, clerks and order fillers mainly work in the following sectors:
    • Food and beverage stores (NAICS 445): 53%
    • Other retail stores (NAICS 44-45, except 445): 39%
  • The distribution of full-time and part-time workers in this occupation is:
    • Full-time workers: 47% compared to 84% for all occupations
    • Part-time workers: 53% compared to 16% for all occupations
  • 51% of store shelf stockers, clerks and order fillers work all year, while 49% work only part of the year, compared to 59% and 41% respectively among all occupations. Those who worked only part of the year did so for an average of 39 weeks compared to 41 weeks for all occupations.
  • The gender distribution of people in this occupation is:
    • Men: 68% compared to 51% for all occupations
    • Women: 32% compared to 49% for all occupations
  • The educational attainment of workers in this occupation is:
    • no high school diploma: 28% compared to 11% for all occupations
    • high school diploma or equivalent: 50% compared to 28% for all occupations
    • apprenticeship or trades certificate or diploma: 5% compared to 11% for all occupations
    • college certificate or diploma or university certificate below bachelor’s: 11% compared to 25% for all occupations
    • bachelor’s degree: 6% compared to 17% for all occupations
    • university certificate, degree or diploma above bachelor level: less than 5% compared to 8% for all occupatio
Source: Job Bank

Prevailing Wages

AREALOWMEDIANHIGH
PEI$16.00$16.00$17.50
Canada$14.00$15.05$20.70
Source: Labour Force Survey (2022)

Training

There are no known training programs for this occupation in PEI. If you are aware of a local training program, please contact us.

View the full occupational profile with details on work characteristics, interests, employment requirements and more on the Occupational and Skills Information System (OaSIS) website.

There are currently no job listings for this occupation on WorkPEI.

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