Caseworker

Job Description:

The John Howard Society of PEI is currently seeking a passionate and motivated caseworker to join our team. As a caseworker, you will play a vital role in providing services and case management to individuals and families who are experiencing homelessness or who are at risk of homelessness. If you are driven by a strong desire to make a difference in people’s lives and possess exceptional interpersonal and problem-solving skills, we encourage you to apply for this rewarding opportunity.

Key Duties/ Responsibilities:

• Report directly to the Wrap Around Housing Program Manager
• Accept referrals from a range of sources including self-referrals, community-based organizations and Government organizations
• Assess client needs based on bio/psycho/social requirements using the Service Prioritization Decision Assistance Tool and internal assessment tools
• Create a goal-oriented case plan for clients which reflects the needs and wishes of the client
• Assist in finding and maintaining safe and secure housing
• Provide a strengths-based, trauma-informed approach which promotes life stabilization when supporting clients
• Clarify processes and procedures of systems so as to ensure clients understand their position.
• Work collaboratively with various community agencies and Government departments
• Organize and participate in case conferences with community agencies
• Connect individuals to resources in their communities to address their housing needs and enhance their support networks. Advocate professionally for clients when required
• Record work undertaken using the HIFIS database
• Record Program data and write reports when required
• Be prepared to work in a range of settings including the client’s home, community settings, health facilities and the Provincial Correctional Centre
• Other duties may be required

Key Skills Required:

• A working knowledge of housing issues and homelessness
• A working knowledge of Federal and Provincial Social Programs
• The ability to work independently as well as in a team environment
• The ability to organize, prioritize and multi-task
• The ability to conduct assessments with clients
• The ability to evaluate risk
• The ability to problem-solve creatively
• The ability to work well under pressure while maintaining a positive attitude
• Strong communication skills, both written and oral and the ability to communicate at a variety of levels
• Have a solid knowledge of and use with tools used to perform tasks (computer, cellphone, printer, scanner etc)
• Possess a good knowledge of the Island’s geography
• Possess a working knowledge of community resources and how to access them
• Demonstrable initiative and drive to seek resources and implement change
• The ability to represent/promote the organization and its values in a positive manner within the community and with clients
• The ability to be a public advocate for your client
• Understand and practice professional boundaries

Qualifications:

• University degree in human services and/or post-secondary education and certification in the field of human services or an equivalent combination of education and experience.
• At least 2 years experience working in client-facing services (in health or social work)
• Experience working with marginalized populations (including but not limited to individuals experiencing homelessness, individuals who use substances, and individuals with mental health issues)
• ASSIST training would be an asset
• CPR- First aid certified would be preferred
• A criminal record check is required
• Must have a valid Prince Edward Island driver’s license and have access to reliable, insured transportation.
• Must be legally eligible to work in Canada.

Pay: $24.00 per hour

Benefits:

• 100% employer-paid health insurance program
• Employee assistance program
• On-site parking
• Paid time off

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