Receptionist / Administrative Assistant

Job Description:

Job Summary

Hambly Enterprises Ltd. is seeking a Seasonal Full-Time Receptionist/Administrative Assistant. This position is on the front line of our customer service operation responsible for effectively executing the day-to-day administrative tasks such as customer interaction, phone reception, word processing, data entry, filing, market research, social media monitoring and postings, and other administrative tasks as required.

ESSENTIAL JOB FUNCTIONS

●Switchboard: Answering the phone system in a professional manner, listening to situations and directing them to the appropriate person, taking messages, delivering the message and relaying information to the appropriate individual, dealing with basic inquiries and needs, and taking order and appointment requests as needed and forwarding to the respective department.

●Social Media Communications: Working closely with management, assist in various marketing activities, strategizing new ideas, posting, managing content, inquiries, and comments, creating content (photographing product and creating videos), Creating newsletters and promotional letters for customers, creating, and posting content for blog, monitoring website, and social media for new leads on a regular basis.

● Trailer Inventory, Filing, and Warranty: Update and record new inventory for internal records and on the website, track warranty registrations and expirations, create trailer information folders, prepare customer information folders, and register trailers for warranties.

● Various Admin Tasks: Filing, making labels, mailing invoices, distributing emails and faxes, creating/maintaining marketing database, marketing email, and texting marketing communications, updating Website content i.e., Inventory updates

Education, Skills and Experience:

• Professional and upbeat demeanor and attitude
• Good customer awareness and recognition skills
• Excellent computer skills
• Experience with Social media content creation and preparation
• Independent work skills and decision making
• Good working knowledge of and experience with MS Office
• Proven organizational, multi-tasking, and time management abilities
• Strong customer service skills
• Show initiative and ability to work with minimal supervision Skills
• Pleasant & outgoing personality
• Friendly, excellent communication skills, and professional
• Willingness and ability to enthusiastically take on basic administrative duties
• Excellent planning and organizational skills with strong attention to quality and detail
• Ability to always maintain a high degree of confidentiality
• Ability to organize and prioritize workload
• A sincere enjoyment in performing general administrative tasks as required
• Excellent interpersonal skills

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