Membership & Marketing Coordinator

Job Description:

Reporting to the Executive Director, the Membership & Marketing Coordinator is the primary administrative support and first-line engagement for the public and Chamber members. The position requires the incumbent to be self-motivated and able to work in a demanding fast-paced environment with a wide range of people.

The ideal candidate is resourceful and motivated with a strong working knowledge of Summerside’s business community, experience working for non-profit organizations and is an excellent communicator who thrives under pressure.

Key responsibilities include:

• Lead membership recruitment and retention efforts, including visits, presentations, and developing compelling marketing and collateral materials.
• Provide support to the Member Committee, stay informed on relevant issues, and execute strategies to engage and retain members effectively.
• Manage and promote the Chamber Perks app by updating member listings, driving adoption, creating marketing materials, and suggesting tailored offers to enhance engagement.
• Manage and grow social media presence across Facebook, LinkedIn, and Instagram, including daily posts, engagement, and analytics.
• Assist in organizing the Chamber’s keystone events, including the Business Awards Gala, Annual Golf Tournament, Breakfast with the Premier, and the new Marketing Summit.
• Promote chamber members’ businesses and ensure fulfillment of sponsorship commitments through strategic social media marketing.
• Liaise with Chamber staff, volunteers, and key stakeholders on various events and programs and committees.
• Participate in community/business activities/events and groups.
• Work in a team environment to provide exceptional service to all members.
• Undertake other activities and programs as directed by the Executive Director

Qualifications

• Post-secondary education in business, marketing, communications, or a related field.
• Experience in membership-based organizations, non-profits, or community engagement roles is an asset.
• Familiarity with Summerside’s business community and local economic environment.
• Strong organizational and multitasking abilities to manage events, social media, and membership initiatives in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
• Proficiency in social media management, including content creation, scheduling, and performance analytics (experience with platforms like Facebook, LinkedIn, and Instagram is essential).
• Marketing and creative skills to design promotional materials and support member businesses.
• Event planning experience, including logistics coordination and stakeholder collaboration.
• Proficiency in Google Workspace, social media platforms, Canva and other marketing or member management tools.

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