Inventory / Delivery Associate

Job Description:

Inventory/Delivery Associate  

This person is responsible for receiving, pricing, and delivering products/supplies. Duties would also include operating freight, handling equipment, maintaining and operating company vehicles, upkeep of warehouse space, verifying paperwork and providing excellent customer service (which includes friendly and positive communication, a steady pace and order accuracy). Our goal is to exceed our customer’s expectations and to provide ‘the best customer service experience in PEI’.

Duties and Responsibilities:

• Communicating with customers in a positive, helpful manner;
• Projecting a professional appearance;
• Noting suspicous customer activity and reporting it to the Manager
• Maintaining security over merchandise and delivery documents;
• Moving heavy and bulky merchandise for customers and sales personnel;
• Assist in loading and unloading merchandise and materials;
• Following all safety policies in place, reporting unsafe work conditions, keeping a safe and tidy work area;
• Performing light vehicle maintenance (Ex. Checking oil, etc.);
• Maintaining vehicle maintenance records and reporting maintenance needs immediately;
• Advising the Manager of shortages or damaged goods;
• Verifying sales and delivery documentation;
• Following policies related to required signatures, forms, receipts, returns, etc.
• Following policies related to deliveries and receiving;
• Ensuring customer complaints are resolved or redirected to the Manager;
• Maintaining confidentiality of store and customer records, inventory;
• Attending meetings/training as required;
• Assisting with inventory counts;
• Organizing inventory – keeping it well stocked, tidy and well signed;
• Operating freight handling equipment in a safe manner;
• Completing odd jobs/errands;
• Communicating suggestions for policy or procedure changes that could improve sales, profits, morale, efficiency, etc.;
• Follow through on all customer commitments (Under promise, over deliver);
• Return phone calls and emails in a prompt manner;
• Other duties as assigned by Management.

Skills and Qualifications:

• Must have a valid driver’s license and maintain a good driving record and lawfully operate all company vehicles used to make deliveries;
• Self-motivated/able to work independently;
• Professional, friendly and helpful attitude at all times;·
• Attention to detail;
• Willingness to learn;
• Ability to work cooperatively with other departments as needed;
• Ability to work at a steady pace;
• Adherance to safety policies as outlined in the employee handbook;
• Familiar with basic computer programs;
• Ability to work evenings, weekends and holidays when required;
• Able to visually verify contents of a shipment;
• Able to lift/move up to 100 lbs, bending, standing;
• High school graduation or equivalent.

Full time permanent position year-round, with benefits after a successful probation.

If this sounds like the position for you, please apply below or send your resume to careers@homehardwarepei.ca

Tagged as: 75201