The College is seeking a dynamic, organized and customer service-oriented individual for the position of Assistant Accommodations Manager. Reporting to the Accommodations Manager, the successful candidate will be responsible for the following: Assist manager with operational functions for residence such as key distribution and collection, damage assessment, reporting and billing, maintenance requests, reporting, housekeeping supervision, maintenance, and mover requests. Collaborate with manager on recruiting, training, scheduling and supervising cleaning staff, front desk staff, resident assistants, and security staff, as necessary. Ensure that accommodations facilities are clean, well maintained and attractively presented, in accordance with established standards and comply with hygiene and health and safety regulations. Assist with planning the availability of accommodations and assigning rooms for students/guests. Provide leadership in creating an atmosphere of comfort and safety for both student and summer residents, including promoting social, educational, cultural, and recreational activities and events. Conduct tours with prospective students, parents, and summer guests. Work with manager to ensure policy and procedure manuals for the Residence are developed, followed, and maintained. Maintain statistical and financial records. Deal with student/guest issues/complaints and comments. Supervise operation of the reservation system as well as supervise events and conference services. Provide leadership to staff in setting …
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