Logistics Support
Bulk Carriers (P.E.I.) Ltd is hiring Logistics Support to join the team in Clyde River, PEI. Reporting to the Director of Fleet Operations, the Logistics Support will offer support to both drivers and operations staff by assisting with the day-to-day concerns of all parties. Tasks, Duties, Responsibilities: Obtain scans of paperwork from drivers and transmit to appropriate customers brokers. Enter, review, and submit ACE/ACI manifests in a timely manner Track all pending border clearances and advise drivers once they have been cleared to cross the border, resolving any issues that arise. Monitor the movement of all shipments to track in relation to set pickup and delivery times Monitor reefer temperatures to ensure compliance with customer expectations Advise customer service representatives of any delays Monitor macros in TruckMate software to ensure they are kept up to date Submit BVD/TChek requests and send express codes to drivers Issue cash advances on Irving fuel cards as requested Provide support to logistics planners in communicating with drivers as needed Answer phone calls in a courteous and timely manner Check all written correspondence for accuracy in spelling and grammar Handle any conflict in a calm, courteous, and diplomatic manner Knowledge, Skills, Abilities: Experience in the …