ID Compliance Mystery Shopper
Forum Research has been hired to conduct mystery shops at cannabis retailers in Charlottetown and Stratford (and elsewhere in PEI). We are currently hiring Id compliance mystery shoppers between the ages of 19 and 22. The purpose of these mystery shops is to determine if retailers are checking Id appropriately. What is “Mystery Shopping?” Mystery shopping is a method of testing the quality of services. It can be used to test the quality of products, customer service, or employee performance. Businesses employ test customers to evaluate their own service quality. How does the mystery shopping process at Forum Research work? The mystery shopping division of Forum Research is called, “Service Metrics.” Each month, the Service Metrics Helpdesk will email you a list available “shops.” These are the stores that need to be visited and tested for Id compliance before the month is over. Service Metrics operates an online portal where Mystery Shoppers can create a profile to track the shops assigned to them, and report their findings. What are my responsibilities? Once you have received the list of available shops from the Helpdesk, your job is to do the following: Let us know via email which shops you can complete …