Home » Occupational Profiles » 12010 – Supervisors, general office and administrative support workers

Supervisors, general office and administrative support workers – 12010

Description

Supervisors of general office and administrative support workers supervise and coordinate the activities of workers in the following minor groups: Office support and court services occupations (14.10) and Survey, statistical and data entry occupations (14.11). They are employed throughout the public and private sectors.

Job Titles

  • Administrative clerks supervisor
  • Attendance records supervisor
  • Clerical supervisor
  • Contract clerks supervisor
  • Data control supervisor
  • Data entry clerks supervisor
  • Data entry supervisor
  • Desktop publishing operators supervisor
  • Desktop publishing supervisor
  • Desktop publishing system supervisor
  • Electronic data-processing (EDP) unit – supervisor
  • Filing clerks supervisor
  • Filing service supervisor
  • General office clerks supervisor
  • Hospital admitting clerks supervisor
  • Nursing registry supervisor
  • Office clerks supervisor
  • Office machine operators supervisor
  • Office services supervisor
  • Office supervisor
  • Personnel clerks supervisor
  • Photocopy unit supervisor
  • Price information clerks supervisor
  • Receptionists and hostesses supervisor
  • Receptionists supervisor
  • Records clerks supervisor
  • Records management services supervisor
  • Records management supervisor
  • Records office supervisor

Main Duties

  • Coordinate, assign and review the work of clerks engaged in the following duties: word processing; record keeping and filing; operating telephones and switchboards; data entry; desktop publishing; and other activities involving general office and administrative skills
  • Establish work schedules and procedures and coordinate activities with other work units or departments
  • Resolve work-related problems and prepare and submit progress and other reports
  • Train workers in job duties, safety procedures and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of office equipment and machinery, and arrange for maintenance and repair work
  • May perform the same duties as workers supervised.

Workplaces

  • Establishments throughout the private and public sector

Skills

  • Coordinating
  • Instructing
  • Management of Material Resources
  • Management of Personnel Resources
  • Monitoring
  • Time Management
  • Critical Thinking
  • Decision Making
  • Digital Literacy
  • Evaluation

Abilities

  • Categorization Flexibility
  • Deductive Reasoning
  • Fluency of Ideas
  • Memorizing
  • Multitasking
  • Near Vision
  • Numerical Ability
  • Problem Identification
  • Speech Clarity
  • Speech Recognition

Personal Attributes

  • Active Learning
  • Adaptability
  • Attention to Detail
  • Collaboration
  • Independence
  • Leadership
  • Service Orientation
  • Social Orientation
  • Stress Tolerance
  • Analytical Thinking

Similar Occupations

  • Supervisors, finance and insurance office workers (12011)
  • Supervisors, library, correspondence and related information workers (12012)
  • Supervisors, supply chain, tracking and scheduling coordination occupations (12013)
  • Supervisors, mail and message distribution occupations (72025)
  • Office manager (in 13100.00 Administrative officers)
Source: OaSIS

Employment Outlook

The employment outlook will be moderate for Supervisors, general office and administrative support workers (12010) in Prince Edward Island for the 2022-2024 period.

The following factors contributed to this outlook:

  • Employment growth will lead to a moderate number of new positions.
  • A moderate number of positions will become available due to retirements.
  • There are a moderate number of unemployed workers with recent experience in this occupation.

Here are some key facts about Supervisors, general office and administrative support workers in Prince Edward Island:

  • Approximately 50 people worked in this occupation in May 2021.
  • Supervisors, general office and administrative support workers mainly work in the following sectors:
    • Federal government public administration (NAICS 911): 42%
    • Arts, entertainment and recreation (NAICS 71): 32%
    • Provincial and territorial public administration (NAICS 912): 26%
  • 86% of supervisors, general office and administrative support workers work all year, while 14% work only part of the year, compared to 59% and 41% respectively among all occupations. Those who worked only part of the year did so for an average of 48 weeks compared to 41 weeks for all occupations.
  • The gender distribution of people in this occupation is:
    • Men: 21% compared to 51% for all occupations
    • Women: 79% compared to 49% for all occupations
  • The educational attainment of workers in this occupation is:
    • no high school diploma: n/a
    • high school diploma or equivalent: 23% compared to 28% for all occupations
    • apprenticeship or trades certificate or diploma: n/a
    • college certificate or diploma or university certificate below bachelor’s: 62% compared to 25% for all occupations
    • bachelor’s degree: 15% compared to 17% for all occupations
    • university certificate, degree or diploma above bachelor level: n/a
Source: Job Bank

Prevailing Wages

AREALOWMEDIANHIGH
PEI$17.50$30.00$42.05
Canada$20.00$30.00$47.69
Source: Labour Force Survey (2022)

Training

There are no known training programs for this occupation in PEI. If you are aware of a local training program, please contact us.

View the full occupational profile with details on work characteristics, interests, employment requirements and more on the Occupational and Skills Information System (OaSIS) website.

There are currently no job listings for this occupation on WorkPEI.

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