Description

Travel counsellors advise clients on travel options and tour packages, make bookings and reservations, prepare tickets and receive payment. They are employed in travel agencies, transportation and tourism firms and hotel chains.

Job Titles

• Reservation agent – travel agency
• Travel agent
• Travel consultant

Main Duties

• Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
• Plan and organize vacation travel for individuals or groups
• Make transportation and accommodation reservations using computerized reservation and ticketing system
• Sell single fare tickets and package tours to clients
• Promote particular destinations, tour packages and other travel services
• Investigate new travel destinations, hotels and other facilities and attractions
• Provide travel tips regarding tourist attractions, foreign currency, customs, languages and travel safety.

Workplaces

• Hotel chains
• Tourism firms
• Transportation firms
• Travel agencies

Skills

• Coordinating
• Management of Financial Resources
• Negotiating
• Persuading
• Social Perceptiveness

Abilities

• Speech Recognition
• Deductive Reasoning
• Fluency of Ideas
• Memorizing
• Multitasking

Personal Attributes

• Service Orientation
• Attention to Detail
• Active Learning
• Adaptability
• Analytical Thinking

Similar Occupations

• Retail and wholesale trade managers (60020)
• Convention coordinator (in 12103.00 Conference and event planners)
• Airline ticket agent (in 64312.01 Airline passenger, baggage and ticket agents)

Source: OaSIS