Description
Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such an establishment. They are employed by hotels, motels, resorts, student residences and other accommodation establishments, or they may be self-employed.
Job Titles
- Bed and breakfast operator
- Front desk manager – accommodation services
- Guest-house operator
- Hotel assistant manager
- Hotel director
- Hotel manager
- Motel manager
- Reservations manager
- Seasonal resort manager
- Ski resort manager
- Tourist home operator
Main Duties
- Develop, implement and evaluate policies and procedures for the operation of the department or establishment
- Prepare budgets and monitor revenues and expenses
- Participate in the development of pricing and promotional strategies
- Negotiate with suppliers for the provision of materials and supplies
- Recruit and supervise staff, oversee training and set work schedules
- Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
- Resolve customer complaints.
Workplaces
- Hotels
- Motels
- Other accommodation establishments
- Resorts
- Self-employed owners/operators
- Student residences
Skills
- Instructing
- Management of Financial Resources
- Management of Material Resources
- Management of Personnel Resources
- Monitoring
Abilities
- Speech Recognition
- Verbal Ability
- Written Comprehension
- Written Expression
- Categorization Flexibility
Personal Attributes
- Leadership
- Adaptability
- Analytical Thinking
- Attention to Detail
- Collaboration
Similar Occupations
- Advertising, marketing and public relations managers (10022)
- Retail and wholesale trade managers (60020)
- Restaurant and food service managers (60030)
- Executive housekeepers (62021)
- Facility operation and maintenance managers (70012)
Source: OaSIS
Employment Outlook
The employment outlook will be moderate for Accommodation service managers (60031) in Prince Edward Island for the 2022-2024 period.
The following factors contributed to this outlook:
- Employment growth will lead to a moderate number of new positions.
- A moderate number of positions will become available due to retirements.
- There are a small number of unemployed workers with recent experience in this occupation.
- Due to the seasonal nature of this occupation, employment opportunities may vary depending on the time of the year.
Following a strong post-pandemic recovery in 2022, the Island’s tourism sector experienced another solid season in 2023 with considerable gains in tourist traffic (particularly by way of the Confederation Bridge and air). Furthermore, the Island welcomed a record number of cruise ships in 2023 which generated significant economic spin-offs in the sector. Tourism activity is expected to be favourable over the forecast period, however, risk factors such as elevated prices and high interest rates may temper growth.
Most accommodation service managers work in traveler accommodations. Jobs in the traveler accommodations industry are closely tied to tourism and are affected by seasonal changes in demand, generally performing better during summer months
Continued growth in the province’s overall economy will be a driving factor for new employment opportunities. Some jobs are seasonal or for part of the year but a large number of those employed in this occupation work year round, and the number of persons employed tends to be higher during the busy tourist season. Job opportunities may come from vacancies as a result of former workers having changed jobs due to the pandemic.
Here are some key facts about Accommodation service managers in Prince Edward Island:
- Approximately 450 people work in this occupation.
- Accommodation service managers mainly work in the following sectors:
- Accommodation services (NAICS 721): 87%
- Wholesale trade (NAICS 41): 5%
- The distribution of full-time and part-time workers in this occupation is:
- Full-time workers: 84% compared to 84% for all occupations
- Part-time workers: 16% compared to 16% for all occupations
- 43% of accommodation service managers work all year, while 56% work only part of the year, compared to 59% and 41% respectively among all occupations. Those who worked only part of the year did so for an average of 37 weeks compared to 41 weeks for all occupations.
- 52% of accommodation service managers are self-employed compared to an average of 13% for all occupations.
- The gender distribution of people in this occupation is:
- Men: 47% compared to 51% for all occupations
- Women: 53% compared to 49% for all occupations
- The educational attainment of workers in this occupation is:
- no high school diploma: 11% compared to 11% for all occupations
- high school diploma or equivalent: 23% compared to 28% for all occupations
- apprenticeship or trades certificate or diploma: less than 5% compared to 11% for all occupations
- college certificate or diploma or university certificate below bachelor’s: 26% compared to 25% for all occupations
- bachelor’s degree: 19% compared to 17% for all occupations
- university certificate, degree or diploma above bachelor level: 18% compared to 8% for all occupations
Source: Job Bank
Prevailing Wages
| AREA | LOW | MEDIAN | HIGH |
|---|---|---|---|
| PEI | $19.50 | $36.06 | $57.69 |
| Canada | $20.00 | $36.06 | $62.77 |
Training
There are no known training programs for this occupation in PEI. If you are aware of a local training program, please contact us.