Employment Outlook

The employment outlook will be Moderate for receptionists (NOC 14101) in Prince Edward Island for the 2025-2027 period.

The following factors contributed to this outlook:

• Employment growth will lead to a moderate number of new positions.
• A moderate number of positions will become available due to retirements.
• There are a moderate number of unemployed workers with recent experience in this occupation.
• High employee turnover in this occupation could lead to additional employment opportunities.

Receptionists continue to be employed across healthcare, education, government, and business sectors, where they manage front-line communications, scheduling, and administrative support. While automated phone systems and virtual reception services have changed the nature of the role, demand remains steady due to high turnover and the essential need for human interaction in many workplaces. Receptionist duties now often include data entry, basic accounting, and digital coordination, making computer literacy and multitasking skills increasingly important.

For individuals, strong communication, professionalism, and familiarity with office software (like Microsoft Office or scheduling platforms) should improve job prospects. Remote and hybrid opportunities continue to grow, especially in customer service and virtual office settings. 

Here are some key facts about Receptionists in Prince Edward Island:

• Approximately 550 people work in this occupation.
• Receptionists mainly work in the following sectors:
  • Hospitals (NAICS 622): 21%
  • Ambulatory health care services (NAICS 621): 19%
  • Arts, entertainment and recreation (NAICS 71): 12%
  • Other retail stores (NAICS 44-45, except 445): 9%
  • Other services (except public administration) (NAICS 81): 7%
• The distribution of full-time and part-time workers in this occupation is:
  • Full-time workers: 77% compared to 84% for all occupations
  • Part-time workers: 23% compared to 16% for all occupations
• 53% of receptionists work all year, while 47% work only part of the year, compared to 59% and 41% respectively among all occupations. Those who worked only part of the year did so for an average of 38 weeks compared to 41 weeks for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 7% compared to 51% for all occupations
  • Women: 93% compared to 49% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: 5% compared to 11% for all occupations
  • high school diploma or equivalent: 39% compared to 28% for all occupations
  • apprenticeship or trades certificate or diploma: 10% compared to 11% for all occupations
  • college certificate or diploma or university certificate below bachelor’s: 31% compared to 25% for all occupations
  • bachelor’s degree: 11% compared to 17% for all occupations
  • university certificate, degree or diploma above bachelor level: less than 5% compared to 8% for all occupati

Source: Job Bank

Prevailing Wages