Assistant Rooms Operations Manager

JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget. CANDIDATE PROFILE: Education and Experience: • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES: Supporting the Management of Rooms Operations Activities: Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties. Runs and reviews critical information contained in room operations reports. Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations. Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management. Operates all department equipment as necessary …

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Front Desk Agent

Evening Front Desk Agent The Harbour House Hotel is looking for a Front Desk Agent. Evening Shifts: 3:00pm-11:00pm. Front Desk Agent must be able to multitask, be customer service focused and detail oriented. In charge of checking-in Guests, welcome guests, receive payments, walk them to the room. Make recommendations for activities, restaurants… Take new reservations, answer the phone, arrange transportation for guests. Make reservations in restaurants for guests, book show tickets, golf courses, etc.. Set up the dining room for breakfast, cleaning and getting everything ready for next day. Make sure rooms are ready for guests to check-in. Cleaning duties: Disinfect, clean windows, vacuum, mop, etc. Organize laundry. Experience is not required but is an asset. Training will be provided.

Breakfast Cook

The Harbour House Hotel is looking for a skilled Cook to prepare delicious breakfast according to our menu. Shift starts at 6:30 am until 1:30 pm. This person will be in charge of the Kitchen: Set up workstations with all needed ingredients and cooking equipment. Keep a sanitized and orderly environment in the kitchen. Ensure all food and other items are stored properly. Highly organized to deliver 50 orders in 2 hours. Dishwasher Experience in a restaurant; High school diploma or equivalent; Diploma from a Culinary School will be an advantage.

Executive Chef

JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing). CANDIDATE PROFILE Education and Experience: • High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Leading Kitchen Operations for Property: Leads kitchen management team. Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees’ absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, …

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Housekeeper

We are looking for an experienced housekeeper  (9:00am – 1:00pm). Housekeepers are responsible for keeping the rooms and common areas clean and sanitized for guests. Duties and Responsibilities: Making beds, replacing used towels and stocking items in the rooms. Vacuuming carpets, moping floors. Cleaning windows, mirrors, bathrooms. Dusting. Disinfecting.

Front Desk Receptionist

We are looking for a full time front desk receptionist to join our cottage operations team for the 2025 season. Preferably have some experience and be customer service driven. Our 2025 season starts in June and runs through late-September. Skills such as: Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests’ departures, calculate charges and receive payments; Balance cash and complete balance sheets, cash reports, and related forms; Provide general information about points of interest in the area. The responsibilities of this position include: Warmly welcoming guests and visitors. Taking responsibility for the guest arrival and departure experience. Provide information on our facilities and services Process group arrivals and departures Calculate guest charges and receive payments Reviewing arrivals, departures, stay-overs, daily activities, and following up accordingly. Reviewing guests’ invoices and resolving any billing issues for guests. Resolving guest issues as they arise. Reporting guest issues to the manager on duty for necessary follow-up. Answering telephone calls and directing calls appropriately. Depositing cash and credit/debit intake at shift closing & balancing cash float. Other tasks as assigned. The successful candidate will have the following: …

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Line Cook

Come work in beautiful West Point! We are seeking a dedicated and skilled Line Cook/Prep Cook to join our amazing kitchen team. The ideal candidate will be passionate about food and cooking, with a strong understanding of meal preparation and food safety practices. The ability to work in a face paced environment, follow precise direction, and being a team player is a must. Lighthouse Willy’s Restaurant is a seasonal business. The selected candidates must be available most weekends for the summer. The schedule for full time cook, typically is 5 shifts per week of 9 hours each. This role is essential in ensuring that our kitchen operates smoothly and efficiently, contributing to the overall dining experience of our guests. Duties Prepare and cook a variety of menu items according to established recipes and standards. Assist in meal preparation, including chopping, slicing, and dicing ingredients. Maintain cleanliness and organization of the kitchen area, including workstations and storage areas. Adhere to food safety and handling guidelines to ensure the health and safety of all guests. Collaborate with other kitchen staff to ensure timely service during peak hours. Monitor inventory levels of ingredients and supplies, reporting any shortages to management. Help train new …

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Day Cleaner

Glendenning Hall is looking for energetic, service oriented people to join our day cleaning team from May 1, 2025 through to approximately May 27, 2025. Your primary role will be to assist our housekeeping team during this time to deep clean our student accommodation apartments. Previous cleaning experience considered an asset, but not require. We will provide on the job training  so you can perform your assigned duties with attention to detail, speed and accuracy with a minimum of supervision. Ability to grasp, bend and stoop, push or pull heavy loads weighing up to 50 lbs. Punctuality and regular and reliable attendance. Honesty and Integrity. Flexible schedule, ability to work weekends.

Director of Recreation

Mill River Resort Vision :  To develop the Mill River Property , to be  a Center of Excellence for tourism , recreation and wellness in West Prince Position Overview We are seeking a motivated and organized Director of Recreation to lead the resort’s recreation initiatives. This role will oversee the management and programming of key recreational facilities, coordinate on-site events, and support the growth of sport and wellness tourism at the resort. The ideal candidate is a team player with strong leadership and communication skills who thrives in a dynamic, guest-focused environment. Key Responsibilities   Oversight and day-to-day management of recreational facilities located at Mill River Resort, including   the Aquaplex and Don McDougall Park   Coordination and planning of onsite events and activities   Preparation and submission of event applications and permits as required   Support and implement sport and wellness tourism initiatives   Work collaboratively with other departments to enhance the overall guest experience   Perform administrative duties related to scheduling, reporting, and budgeting   Other duties as assigned to support resort operations and recreational programming Qualifications    Experience in recreation, hospitality, tourism, or related fields   Strong organizational and communication skills   Leadership experience and ability to manage a team   …

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Housekeeping Supervisor

Housekeeping Supervisor – Full Time Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations …

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Front Office Supervisor

Front Office Supervisor- FT Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; …

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Rooms Controller

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with …

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Maintenance

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV’s and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system …

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Concierge

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships …

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Night Front Desk Agent

The Harbour House Hotel is looking for a Night Front Desk Agent (11:00 pm-7:00 am) Front Desk Agent must be able to multitask, be customer service focused and detail oriented. In charge of checking-in Guests, welcome guests, receive payments, walk them to the room. Make recommendations for activities, restaurants… Take new reservations, answer the phone, arrange transportation for guests. Make reservations in restaurants for guests, book show tickets, golf courses, etc.. Main responsibility during night shift is ironing sheets. Cleaning duties: Disinfect, clean windows, mop, etc. Experience is not required but is an asset. Training will be provided.

Food and Beverage Operations Manager

Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work.. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms. Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures. Supports and supervises an effective monthly self inspection program. Operates all department equipment as necessary and reports malfunction. Supervises staffing levels to verify that guest service, operational needs, and financial objective are met. Encourages and builds mutual trust, respect, and cooperation among team members. Understands …

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Human Resources Generalist

Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Maintain applicant flow, drug screen, orientation and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9’s). Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc. Follow all company policies …

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Evening Cleaner

Clean public and employee restrooms and showers. Clean glass in public and employee areas. Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment. Dust surfaces in assigned area. Empty trash containers, ashtrays, and ash urns in public areas into proper containers. Inspect condition of furniture for tears, rips, and stains and report damages. Clean and maintain lights. Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 …

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Stewards Supervisor

Direct and assist Stewards in order to make clean up more efficient. Ensure water temperature, and chemical levels are appropriate for cleaning and documented. Assist with Banquet plate-ups. Assist cooks and kitchen staff with various tasks as needed. Provide cooks with needed items. Support banquet and buffet by transporting and ensuring adequate stock. Return cleaned items to proper locations. Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk …

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Prep Cook

Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and …

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First Cook

Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other …

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Housekeeper / Room Attendant

Glendenning Hall is the best kept secret in downtown Charlottetown offering affordable, clean, and comfortable 1, 2, and 3 bedroom apartment units with full kitchens. Only a minute’s walk from the historic downtown Charlottetown, waterfront area, restaurants, shopping, sports, and theater. Glendenning Hall is looking for energetic, service oriented people to join our housekeeping team from May 1, 2025 through to August 29, 2025. Previous cleaning experience considered an asset, but will train ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy and cooperativeness. Have high quality of standards for service, customer service focused Able to work with a minimum of supervision. Ability to grasp, bend and stoop, push or pull heavy loads weighing up to 50 lbs. Punctuality and regular and reliable attendance. Honesty and Integrity. Flexible schedule, ability to work weekends.

Front Desk Agent

Front Desk Agent- Part time Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.   No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for …

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Front Desk Agent

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get …

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Housekeeping Supervisor

Housekeeping Supervisor- Full Time Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and …

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Housekeeping

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical …

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Breakfast Bar Attendant

Tasks include but not limited to the following: Use manual and electrical appliances Stock refrigerators Portion and wrap foods Keep records of the quantities of food used Prepare, stock and maintain breakfast area with food, drink and condiment items Sanitize and wash dishes and other items by hand Remove kitchen garbage and trash Handle and store cleaning products Receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas Sweep, mop, wash and polish floors

Overnight Guest Service Agent

Glendenning Hall is a seasonal aparthotel, open from June 2, 2025 through to August 20, 2025. Training will begin on approximately May 12, 2025. The Overnight Guest Service Agent position is generally responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. The candidate will also process the guest’s method of payment, be customer-service oriented, and work closely with housekeeping and maintenance to ensure room status reports are current and up to date. ACTIVITIES: The duties and responsibilities for the Guest Service Agent include, but are not limited to the following: Create a welcoming environment for our guests. Register guests and assign rooms, accommodating special requests whenever possible. Complete pre-registration and blocking of rooms for reservations/guest arrival. Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures. Understand room status and room status tracking. Know room locations, types of rooms available, and room rates. Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms. Possess a working knowledge of the reservations system, takes reservations for guests both in …

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Guest Service Agent

Glendenning Hall is a seasonal aparthotel, open from June 2, 2025 through to August 20, 2025. Training will begin on approximately May 12, 2025. The Guest Service Agent position is generally responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. The candidate will also process the guest’s method of payment, be customer-service oriented, and work closely with housekeeping and maintenance to ensure room status reports are current and up to date. ACTIVITIES: The duties and responsibilities for the Guest Service Agent include, but are not limited to the following: Create a welcoming environment for our guests. Register guests and assign rooms, accommodating special requests whenever possible. Complete pre-registration and blocking of rooms for reservations/guest arrival. Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures. Understand room status and room status tracking. Know room locations, types of rooms available, and room rates. Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms. Possess a working knowledge of the reservations system, takes reservations for guests both in house …

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Front Desk / Housekeeping

Daily housekeeping, including cleaning rooms, making beds, and cleaning bathrooms. Breakfast serving in the morning, collect payment when Guests check out.

Head Housekeeper

The position is one of the most important positions at the Barachois Inn.  Cleanliness and state of repair is the top priority for guests when travelling. At the Barachois, we take a great deal of pride in fulfilling a promise to our guests to provide the best possible stay.  If you have experience in housekeeping and team management, good communication skills and confidence talking with guests and colleagues, a good eye for detail, top notch organization skills, the ability to work to tight deadlines, and a passion for delivering an amazing experience to our guests, we are looking for you.  Responsible for the care and cleaning of the guest rooms, public areas, organizing the work schedule, maintaining supplies, reporting maintenance of safety issues and other duties as required.  Knowledge of cleaning and sanitation products, techniques and methods.  Working knowledge of operating cleaning equipment.  Physical stamina and mobility including ability to reach, kneel, bend and ability to lift, push and pull required load (approximately 30 pounds). Must have transportation to work.

Assistant Housekeeper

Assistant Innkeeper – This is one of the most important positions at the Barachois Inn.  Cleanliness and state of repair is the top priority for guests when travelling.  At the Barachois, we take a great deal of pride in fulfilling a promise to our guests to provide the best possible stay.  If you have experience in housekeeping, have good communication skills and confidence talking with guests and colleagues, a good eye for detail, organization skills and the the ability to work to tight deadlines, and a passion for delivering an amazing experience to our guests, we are looking for you.  Responsible for the care and cleaning of guests rooms, public areas, maintaining supplies, reporting maintenance of safety issues and other duties as required.  Knowledge of cleaning and sanitation products, techniques and methods.  Working knowledge of operating cleaning equipment.  Physical stamina and mobility including ability to reach, kneel, bend and ability to lift, push and pull required load (approximately 30 pounds.  Must have transportation to work.

Food and Beverage Support / Host

Food and Beverage Support / Host- FT starting April/ May Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal …

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Dishwasher

Dishwasher- FT contract starting April/May Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period …

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Front Desk Agent

Front Desk Agent- PT Starting April/May Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for …

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Bell Person

Bell Person- Contract Start April/May First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on …

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Banquet Servers

Banquet Servers- Contracts start: May/April Our jobs aren’t just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our Guest Event Experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the Guest Event Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Event Experts – to get it right for our guests and our business …

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Restaurant Server

Restaurant Server- Starting in April/May Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with …

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Front Desk

Front Desk-FT contracts starting in Spring Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for …

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Housekeeping

Housekeeping- FT Contracts starting in Spring Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable …

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Housekeeping

Housekeeping- PT Contracts starting in March Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable …

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Bartender

Bartender- FT Contract staring April/May Our jobs aren’t just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests’ evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done. Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests’ needs. They should be passionate about the guest service experience, but also have an eye for detail – from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional. Bartenders will be on …

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Dishwasher

Mill River Resort is hiring for the position of Dishwasher Join Our Stellar Team as a full-time day-shift Dishwasher! 🌟 Are you ready to dive into an exciting opportunity with a dynamic team? We’re on the hunt for a passionate and dedicated Full-Time Day  Dishwasher to join our culinary crew at Mill River Resort! If you’re a shining star when it comes to keeping things sparkling clean, we want you on our team. 🔥 Why Us? 🔥 💡 Competitive Compensation: Starting at $16 per hour, plus tips – because your hard work deserves to be rewarded! 🍔 Satisfy Your Cravings: Enjoy complimentary meals during your shifts – indulge in our mouthwatering creations. 🌟 Growth Potential: We’re committed to nurturing your skills and helping you climb the ladder within our culinary kingdom. 🌮 Be Part of the Magic: Join a vibrant team where your contributions are valued and your creativity is celebrated. 🌈 What You’ll Bring 🌈 🧽 Stellar Dish Skills: Your passion for cleanliness and organization will ensure our kitchen operates seamlessly. ⚡ Team Player Attitude: Collaborate with our chefs, servers, and fellow dishwashers to create an unforgettable dining experience. 🚀 Reliability: We’re counting on you to be the backbone …

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Laundry Room Attendant

Laundry room attendant would be in charge of our 2 laundry rooms.  Getting the laundry washed, dried, folded and put away. Keeping the rooms clean, organized and stocked up. Assisting our cleaners with anything they may need as well. Helping guests with any questions or assistance they may need.

First Cook

DUTIES AND RESPONSIBILITIES: Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the …

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Prep Cook

DUTIES & RESPONSIBILITIES: Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. …

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Senior Banquets Captain

Duties and Responsibilities: Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, …

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Banquet Manager

Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Managing Banquet Operations Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props). Applies knowledge of all laws, as they relate to an event. Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction. Adheres to and reinforces all standards, policies, and procedures. Maintains established sanitation levels. Manages departmental inventories and maintains equipment. Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory. Schedules banquet service staff to forecast and service standards, while maximizing profits. Assists team in developing lasting relationships with groups to retain business and increase growth. Participating in and Leading Banquet Teams Sets goals and delegates tasks to improve departmental …

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Maintenance

Duties and Responsibilities: Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV’s and perform general housekeeping and engineering-related inventory duties. Use …

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Health and Wellness Centre Attendant

Mill River Resort is recruiting for Health and Wellness Centre Attendants for our Aquaplex and Fitness Centre.  Are you a highly motivated individual who enjoys working in Customer Service within the Recreation and Leisure Industry? Duties include: Ability to maintain proper care of facility operation of Pool and Fitness Center Regular cleaning and sanitization Documenting and scheduling Pool and Fitness Center usage for Guests and Members Ensure facility rules are being followed Ability  to handle cash and prepare cash reports Flexible to work shift work, including evening and weekends Full and Part time opportunities available Other duties as assigned by management Interested Persons can apply below or email your resume to careers@millriver.ca

Events Manager

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area. OR; 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. CORE WORK ACTIVITIES Managing Event Logistics and Operations Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. Adheres to all standards, policies, and procedures. Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. Manages group room blocks and meeting space for average to large-sized …

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Maintenance

POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV’s and perform general housekeeping and engineering-related inventory duties. Use the …

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Senior Rooms Operations Manager

JOB SUMMARY Manages the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance,Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.    OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Leading Room Operations Team Verifies that goals are being translated to the team as they relate to guest tracking and productivity. Manages the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping) and manages staff. Leads specific team while assisting with meeting or exceeding property goals. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Understands employee and guest satisfaction results and developis action plans to attack needed areas and expand on strengths. …

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Assistant Rooms Operations Manager

JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget. CANDIDATE PROFILE Education and Experience  High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.      OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting the Management of Rooms Operations Activities Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties. Runs and reviews critical information contained in room operations reports. Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations. Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management. Operates all department equipment as necessary …

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Cleaner

Position Summary: Clean public and employee restrooms and showers. Clean glass in public and employee areas. Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment. Dust surfaces in assigned area. Empty trash containers, ashtrays, and ash urns in public areas into proper containers. Inspect condition of furniture for tears, rips, and stains and report damages. Clean and maintain lights. Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal …

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Rooms Supervisor

Rooms Supervisor – Overnight Shift Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and …

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Guest Environment Expert

POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) …

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Senior Manager of Room Operations

Manages the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Leading Room Operations Team • Verifies that goals are being translated to the team as they relate to guest tracking and productivity. • Manages the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping) and manages staff. • Leads specific team while assisting with meeting or exceeding property goals. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Understands employee and guest satisfaction results and develops action plans to attack …

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Assistant Rooms Operations Manager

Job Description Additional Information Comprehensive health benefits, pension, annual bonus, fitness, and Marriott travel benefits Job Number 24167536 Job Category Rooms & Guest Services Operations Location Delta Hotels Prince Edward, 18 Queen Street, Charlottetown, Prince Edward Island, Canada VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting the Management of Rooms Operations Activities • Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties. • Runs and reviews critical information contained …

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Curling Club Manager

Job Title : Curling Club Manager  Location : West Prince Curling Club  Employment Type : Full time , seasonal  ( 6 months , 40-45 hours per week )  Job Summary :  The West Prince Curling Club is seeking a highly motivated and enthusiastic individual with a passion for curling to manage the day to day operations of the facility . You will over see member services , facility management , and event coordination. This full time seasonal position requires flexibility , including availability during peak times , such as evening and  weekends.  Key Responsibilities : 1. Member & Guest Services  Oversee member registration , fee collection and membership inquiries  Manage and record revenue streams , including ice rentals and tournament registrations  Coordinate and promote revenue -generating programs such as bonspiels , learn to curl sessions , school programming and social events  Assist the Board of Directions in recruiting volunteers , sponsors and participants for various events and activities  Support ice maintenance by collaborating with Ice Technicians to ensure optimal ice conditions  2. Facility & Operations Management  Oversee the operation of the kitchen and bar , including inventory management , revenue tracking and staff scheduling  Ensure compliance with all relevant licenses …

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Room Attendant

Job DescriptionAdditional Information Health, Dental, Pension, Travel Benefits, Dry Cleaning, Discounted Parking, Fitness, Must be able to work 40 hours per weekJob Number 24159498Job Category Housekeeping & LaundryLocation Delta Hotels Prince Edward, 18 Queen Street, Charlottetown, Prince Edward Island, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an …

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Night Auditor

Job DescriptionAdditional Information Pay: $17.59/hour, Health, Dental, Pension, Travel benefits, Dry Cleaning, Discounted Parking, FitnessJob Number 24159414Job Category Finance & AccountingLocation Delta Hotels Prince Edward, 18 Queen Street, Charlottetown, Prince Edward Island, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARY Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and …

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Esthetician

Mill River Resort is Hiring !   We Want you ! Would you like to be a part of something new and exciting ? We are now recruiting for  Estheticians for our Mill River Aveda Spa  within the Mill River Resort . We are seeking highly motivated individuals who want to utilize  their creative talents and be a part of the growing and exciting Spa Industry . The successful candidates will posses: License /Certification from accredited school / learning institution for Esthetics and Registered Massage Therapist Strong work ethic and attention to detail  Willingness to learn Be able to demonstrate  proficiency in Manicure /Pedicure /Facial / Massage /Waxing Additional Certification an asset in : Advanced Skin care Nail Enhancement Lash/Brow/ Waxing Services Previous experience with Aveda Spa or Resort Spa an asset.

Line Cook

Evening Line Cooks Wanted for Busy Year Round Resort  Prepare basic components of each dish on our menu using our proven recipes Memorize and utilize our serving portion sizes and all basic meal prep procedures used in the kitchen Ensure that the kitchen, all food prep areas and all food storage areas meet restaurant cleaning standards Work with team of cooks to do portion prep work for other shifts when needed Monitor product freshness and rotate out old product based on a schedule created by the restaurant Ability to work on your feet for eight hours or more a day High level of professionalism Comfortable working with a team in a fast-paced kitchen environment Excellent verbal communication and organization skills Must be able to lift at least 40 pounds at a time on a regular basis. Other duties as assigned by Culinary Director Hourly position plus Gratuities

Night Auditor

Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to …

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Property & Maintenance Manager

Job Description: As the Property Maintenance Manager at Graham Inn, you will be responsible for the overall maintenance and upkeep of the property, ensuring a safe, clean, and comfortable environment for our guests. Your role will include hands-on repair and maintenance of the property and its equipment, addressing guest service requests, and ensuring that all facilities are functioning optimally. Key Responsibilities: Perform routine maintenance and repairs on property structures, appliances, plumbing, electrical systems, and equipment. Address guest service requests promptly and professionally, ensuring their comfort and satisfaction. Conduct regular inspections of the property to identify and resolve issues before they become significant problems. Maintain the landscaping and outdoor areas to ensure a pristine appearance. Coordinate with outside contractors and vendors when necessary. Provide excellent communication and service to guests, addressing any concerns or needs they may have. Handle any emergency situations related to property maintenance with efficiency and calmness. Requirements: Proven experience in property maintenance, repair work, and general handyman tasks. Strong knowledge of plumbing, electrical, HVAC, and basic carpentry. Excellent communication skills and a customer-service-oriented mindset. Ability to work independently, manage time effectively, and prioritize tasks. A genuine love for animals, as the property is pet-friendly. Flexibility to work …

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Bartender

Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns …

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Food and Beverage Supervisor

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive …

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Guest Service Expert

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below …

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Food and Beverage Supervisor

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive …

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Front Desk Agent

We are looking for a Hotel Front Desk agent to serve as our guests first point of contact and to help manage all aspects of their accommodation at Mill River Resort. What you’ll do:Organize, confirm and process guest check-ins/ check-outs and adapt for any changes Manage online and phone reservations Secure payment, verifying and adjusting billing as needed Respond to any client complaints in a timely and professional manner Provide guests with room and hotel information, directions, amenities and local interests Liase with our housekeeping staff to ensure all rooms are clean and ready for guests Run daily reports, reviewing to see what needs to be communicated to the next shift Upsell additional services, when appropriate Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls Communicate any emergency, lost item or theft to proper security staff and/or authorities Keep contingency lists in case of emergency and communicate any necessary messages What we’re looking for:A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for …

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Food and Beverage (FOH) Manager

Recruiting: Food and Beverage Front of House Manager  Full Time Salaried Position of $42,000 annually JOB DESCRIPTION GENERAL SUMMARY  As the leader of the Food and Beverage Team  you are responsible for maintaining high quality standards, procedures and processes in planning and executing  the delivery of food and beverage  service  in  the Restaurant, Bar, Banquets and Patio.  This includes the general operations of the Restaurant and Sports Lounge .  This position is also responsible for the supervising of serving  staff including training and coaching.  The Front of House Supervisor  must be strong in leadership, rallying their team during busy days, resolving conflicts and getting the job done. ESSENTIAL DUTIES AND RESPONSIBILITY  Interact with guests always being professional , friendly and courteous Maintains communication with restaurant guests to ensure all expectations are met or exceeded Remains alert of complaints and /or unsatisfied guests and responds appropriately to ensure guest satisfaction Lead , hire , train , coach, develop and supervise all front of house food and beverage team members Maintains constant contact with kitchen team to ensure  complete effective communications between food production and food service Over see banquet events Inspect table place settings , linens china , glass, silverware and …

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Room Attendant

Weekend Only Room Attendant Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties …

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Demi Chef de Partie

Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other …

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Chef De Partie

Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other …

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Greensperson

The Mill River Resort vision is to develop the Property , to be a Centre of Excellence for tourism , recreation and wellness in West Prince Mill River Resort is now accepting resumes for the full time seasonal position as Greensperson . Outcome for the position : Provide exceptional guest service as part of the Property Maintenance team by maintaining the greens ad surround areas Roles & Responsibilities Providing personalized and exceptional guest service at every given opportunity Understand and respond to all guest needs and requests in a timely and professional manner Adhere to all Standard Operating Procedures , Health and Safety , corporate policies , and other programs and initiatives Operating equipment safely while golfers present and monitoring health, safety and security in the workplace Lead a quality maintenance program by reporting any signs of disease , insect or turf damage to supervisor Operate all kinds of equipment such as tractors , turf vac, hand mowers , turf mowers , trimmers , back pack blowers, chain saw , hand roto tillers , utility carts and various hand tools Operate mowers on slopes or uneven terrain Mow fairways , greens , tees , park, resort with hand and mobile …

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Director of Recreation

Mill River Resort Vision: To develop the Mill River Property, to be a Centre of Excellence for tourism, recreation and wellness in West Prince. Position Overview  We are seeking a motivated and organized Director of Recreation to lead the resort’s recreation initiatives. This role will oversee the management and programming of key recreational facilities, coordinate on-site events, and support the growth of sport and wellness tourism at the resort. The ideal candidate is a team player with strong leadership and communication skills who thrives in a dynamic, guest-focused environment. Key Responsibilities  Oversight and day-to-day management of recreational facilities located at Mill River Resort, including the   Aquaplex and Don McDougall Park  Coordination and planning of onsite events and activities  Preparation and submission of event applications and permits as required  Support and implement sport and wellness tourism initiatives Work collaboratively with other departments to enhance the overall guest experience  Perform administrative duties related to scheduling, reporting, and budgeting  Other duties as assigned to support resort operations and recreational programming   Qualifications  Experience in recreation , hospitality , tourism , or related field  Strong organizational and communication skills  Leadership experience and ability to manage a team  Ability to work flexible hours including evenings , weekends and …

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Front Desk Concierge Agent

We are looking for a dynamic and customer-focused Concierge/Front Desk Agent to join our team. This position is crucial in ensuring exceptional guest experiences by providing professional and friendly service at our front desk. The ideal candidate will have a positive attitude, enjoy interacting with people, and possess a strong background in hospitality and customer service. Responsibilities: Greet guests warmly and assist them with check-in and check-out procedures. Provide information about services available within the establishment and in the local area. Handle guest inquiries and resolve any issues promptly and professionally. Maintain a clean and organized front desk area. Answer phone calls and redirect them as necessary. Manage reservations and bookings, ensuring accuracy and efficiency. Collaborate with other departments to ensure guest satisfaction and smooth operations. Uphold company policies and procedures with a focus on accountability and responsibility. Assist in administrative tasks such as filing, data entry, and correspondence. Requirements: Proven experience in a similar role, preferably in the hospitality industry. Excellent communication and interpersonal skills. Positive attitude and a pleasant personality. Ability to work well under pressure and handle challenging situations calmly. Strong organizational skills and attention to detail. Knowledge of basic computer operations and software (MS Office, property …

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Food and Beverage Supervisor

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.   Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain …

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Housekeeper

Deliver exceptional guest service as part of the Housekeeping team by providing our guests with clean rooms and common areas to the highest standards that exceed every guests’ expectations . Clean assigned rooms by priority and maintain accurate guest information Maintain guestrooms in a clean condition as assigned daily, including washing, scrubbing, wiping, polishing and dusting  of all guest rooms   Repetitive, physically demanding work  Flexible availability for days, evenings, holidays and weekends  Please send resume to : careers@millriver.ca   or drop off at in person at the Resort 

Maintenance Supervisor

Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, …

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Front Desk Agent

The Harbour House Hotel is looking for a Front Desk Agent (7:00 am-3:00 pm) Front Desk Agent must be able to multitask, be customer service focussed and detail oriented. In charge of checking-in Guests, welcome guests, receive payments, walk them to the room.Make recommendations for activities, restaurants…Take new reservations, answer the phone, arrange transportation for guests.Make reservations in restaurants for guests, book show tickets, golf courses, etc.. * Set up the dining room for breakfast, cleaning and getting everything ready for next day.* Make sure rooms are ready for guests to check-in. * Cleaning duties: Disinfect, clean windows, vacuum, mop, etc. Experience is not required but is an asset. Training will be provided.

Gardener / Maintenance

We are looking for a part time Gardener to help us out on our property this summer, it requires mostly  outdoor work. We have several flower beds and  walkways on our property which need constant attention to keep our property neat and tidy. Light maintenance also required, no experience necessary.

Housekeeping Room Attendant

Summary of Responsibilities:Reporting to the Head Housekeeper, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service to our guests. Clean all assigned guestrooms including: dusting, making beds,soiled linen and garbage removal from rooms, and retrieval of clean linen, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies Update and record all cleaned rooms, self inspect your room to ensure nothing is missing or untidy. Follow departmental policies and procedures and service standards Report necessary maintenance items Follow all safety and sanitation policies Other duties as assigned

Maintenance

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV’s and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system …

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Human Resources Generalist

Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Maintain applicant flow, drug screen, orientation and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9’s). Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc. Follow all company policies …

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Room Attendant

We are looking for a Guest Room Attendant to join our team and provide excellent customer service to our hotel guests. A Room attendant’s responsibilities include changing towels, making beds and cleaning bathrooms. You will also address guest needs and make sure our rooms are fully-stocked, clean and inviting at all times. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.

Front Desk / Housekeeping Attendant

we are a heritage inn located in Charlottetown downtown, we are seeking candidate who will manage the daily work in our place which including breakfast serving and housekeeping.

Guest Services Coordinator

We are looking for a dynamic hospitality student to join our team as a Guest Services Coordinator for our boutique three-ensuite accommodation business in Downtown Charlottetown, close to Holland College. This role offers a unique opportunity to actively participate in all facets of our small-scale hospitality business, gaining valuable experience in operations, logistics, marketing, and management. $18.50 per hour Full-time position, 40 hours per week June 17th to September 1st, 2024  Your Responsibilities – Deliver exceptional accommodation services, oversee reservations, and manage guest communication – Assist with operational tasks, including Airbnb guest check-in, inquiries, and reservations – As the Ambassador of our house you will ensure an unforgettable experience for our valued guests  – Participate in developing and executing innovative marketing initiatives aimed at growth – Demonstrate meticulous attention to detail to ensure thorough cleaning to high-quality standards – Maintain a positive attitude, attention to detail, and excellent communication skills in all interactions – Ensure house supplies, including toiletries and cleaning products, are adequately stocked – Maintain the exterior of the house by performing light yard work, including weeding flowerbeds – Clean our three en-suite bedrooms according to Airbnb reservations to ensure each room is ready for check-in Requirements – …

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Housekeeper

Glendenning Hall is the best kept secret in downtown Charlottetown offering affordable, clean, and comfortable 1, 2, and 3 bedroom apartment units with full kitchens. Only a minute’s walk from the historic downtown Charlottetown, waterfront area, restaurants, shopping, sports, and theater. Glendenning Hall is looking for energetic, service oriented people to join our housekeeping team from May 1, 2025 through to August 29, 2025. Previous cleaning experience considered an asset, but will train ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy and cooperativeness. Have high quality of standards for service, customer service focused Able to work with a minimum of supervision. Ability to grasp, bend and stoop, push or pull heavy loads weighing up to 50 lbs. Punctuality and regular and reliable attendance. Honesty and Integrity. Flexible schedule, ability to work weekends.

Day Cleaner

Glendenning Hall is looking for energetic, service oriented people to join our day cleaning team from May 1, 2024 through to approximately June 1, 2024. Your primary role will be to assist our housekeeping team during this time to deep clean our student accommodation apartments. Previous cleaning experience considered an asset, but not require. We will provide on the job training  so you can perform your assigned duties with attention to detail, speed and accuracy with a minimum of supervision. Ability to grasp, bend and stoop, push or pull heavy loads weighing up to 50 lbs. Punctuality and regular and reliable attendance. Honesty and Integrity. Flexible schedule, ability to work weekends.

Breakfast Cook

The Harbour House Hotel is looking for a skilled Cook to prepare delicious breakfast according to our menu. Shift starts at 6:30 am until 1:30 pm. This person will be in charge of the Kitchen: Set up workstations with all needed ingredients and cooking equipment. Keep a sanitized and orderly environment in the kitchen. Ensure all food and other items are stored properly. Highly organized to deliver 50 orders during high season. Dishwasher Experience in a restaurant; High school diploma or equivalent; Diploma from a Culinary School will be an advantage.

Equipment Technician

Eagles Glenn Golf Course is now accepting resumes for the position of  Equipment Technician to join our Turf  Management Team. Location: Heart of Cavendish Beach, PE The team consists of professional staff from Eagles Glenn as well as our sister golf course Mill River. Under the direction of the golf course superintendent, the mechanic will be expected to diagnose and repair all golf  equipment as well as implement an equipment preventative maintenance plan. Equipment fleet ranges from gas to diesel powered equipment with reel mowers being the primary source of cutting equipment an electric rental  cart fleet will also be the responsibility of the mechanic working in conjunction with the Mill River mechanic, you will be responsible for daily set up and sharpening of all reel mowers, participation in regular meetings with the Turf Management team consisting of the superintendent, assistant superintendent, possibly pro shop manager, to communicate the operation of the golf course. Responsibilities will include, but are not limited to:  as with all areas of turf management plan, a “quality standard level ” will be required  for all equipment set up maintaining a rental golf car fleet will be a responsibility of the mechanic. This will involve battery maintenance …

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Concierge

Can you tell guests the perfect beach to catch the most breathtaking sunset? Or where to eat the best lobster roll in town? Apply now! Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.

Food & Beverage Operations Manager

Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work.

Bell Person

Can you tell guests the perfect beach to catch the most breathtaking sunset? Or where to eat the best lobster roll in town? Apply now! Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.

Front Desk Agent

Can you tell guests the perfect beach to catch the most breathtaking sunset? Or where to eat the best lobster roll in town? Apply now! Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to …

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Sous Chef

Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.

Canteen Manager

Canteen Manager Job Description· Team Member: Canteen Manager· Department: Golf Operations· Reports to: Director of Golf· Works With: Golf Operations Team, Canteen Attendant(s), Beverage Cart Attendant(s), Administration and Accounting While this outline attempts to be all encompassing, this position is expected to evolve beyond these categories. This role is expected to anticipate customer needs and make suggestions for improvement of the day-to-day operation on an ongoing basis. The role is expected to do anything and everything that will help the Food & Beverage department accomplish its objectives. GENERAL PURPOSE: Provides quality service to members and guests while preparing and serving food and beverage items from the snack bar facility within the club. Supports food servers and beverage cart attendants by ordering and preparing food and/ or beverages. ESSENTIAL DUTIES · Ensures guests are attended to in a prompt, efficient and personalized manner. · Prepares and serves food and beverage items · Maintains organized and clean work area.· Controls inventory through conscientious use and careful monitoring of all food beverage products.   Receives   deliveries of product from vendors and ensures proper storage· Orders the necessary food and beverage items to fulfill a preset menu of items to be served.· Organizes and approves invoices for payment.· Stocks and inventories products.· Responds to customer questions regarding the general …

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