The Harbour House Hotel
Job Summary:
Job Description:
Front Desk Agent
The Harbour House Hotel is looking for Front Desk Agents for the season.
Morning Shift: 7:00AM- 3:00PM
Evening Shift: 3:00PM-11:00PM
Night Shift: 11:00PM-7:00AM
Front Desk Agent must be able to multitask, be customer service focused and detail oriented.
- In charge of checking-in Guests, welcome guests, receive payments, walk them to the room.
- Make recommendations for activities, restaurants…
- Take new reservations, answer the phone, arrange transportation for guests.
- Make reservations in restaurants for guests, book show tickets, golf courses, etc..
- Set up the dining room for breakfast, cleaning and getting everything ready for next day.
- Cleaning duties: Disinfect, clean windows, vacuum, mop, etc.
- Organize laundry, fold towels and press pillow cases.
Experience is not required but is an asset. Training will be provided.
Languages:
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