Medical Receptionist

Job Description:

Job Description:
The available position is for a full-time, permanent Medical Administrative Assistant with Pharmtech Inc. supporting a busy Medical Specialist in a private medical practice.

The position is based in Charlottetown, Prince Edward Island, with travel to Summerside required approximately once or twice every two weeks. This role is within a private medical office setting and is intended to be a long-term employment opportunity.

The successful candidate will provide administrative support to ensure the efficient day-to-day operation of the specialist’s practice while maintaining a high standard of professionalism, organization, and patient care.

Responsibilities:

• Electronically registering patients: take accurate and pertinent information including medication and allergy history and all contact information, check for valid health card information, and verify patients’ reason for visit.
• Maintaining up-to-date patient records within the electronic medical record system
• Explain Procedures and policies to patients
• Asking patients to provide samples when required label samples, and requisitions appropriately for processing (bloodwork, requisitions, urine samples, and swabs) and the proper handling of the medical specimens
• Prepare exam rooms, direct patients to their assigned exam rooms, and cleaning exam rooms between patients
• General office duties such as faxing, filing, answering of phone, replying to emails, sending paperwork, mails-outs
• Managing all forms of incoming and outgoing communications (faxes, letter mail, emails, diagnostic reports, any correspondence with other health care providers) while maintaining patient confidentiality
• Liaising with physician offices, hospital departments, medical laboratories, insurance companies
• Send referrals and inform patients of referral appointments when required
• Check validity of health cards via Health PEI
• Measure height and weight of patients
• Proper sterilization and storage of equipment
• Keeping exam rooms and work areas clean and tidy
• Filing /Scanning of confidential documents
• Maintaining confidentiality, privacy and always use discretion
• Stocking and taking inventory of all medical and office supplies
• Accept deliveries, take inventory of orders, and delivery office and medical supplies to other offices within the building
• Keep workspaces neat and tidy
• Other duties as required

Required skillset and attributes:

• Excellent verbal and written communication
• Technologically inclined with efficient computer skills including Word processing
• Must be able to operate an electronic medical record system (EMR) efficiently
• Basic knowledge of standard medical terminology (Asset)
• Strong organization, time-management, and multi-tasking abilities
• Prepared to work in a fast-paced and dynamic work environment
• Self-motivated, reliable, and able to work independently
• Must maintain a high level of professionalism and share a passion for excellence in patient care
• Enthusiastic and able to contribute to a positive and collegial work environment

Qualifications:

•  Secondary school education
• Certificate or diploma in Medical Office Administration (Medical Office Assistant, Medical Administrative Assistant, etc) Strongly Preferred but not required
• Prior experience as a medical administrative assistant/secretary/receptionist Strongly Preferred but not required
• Knowledge of provincial CHR is a strong asset
• Criminal Record Check required

Benefits:
Personal Health Benefits
Life Insurance
Pension

Hiring process:
Selected candidates will only be invited for an interview

Tagged as: 14101