Office Assistant

Job Description:

This position is responsible for providing excellent customer service while handling the day-to-day administrative and front-counter duties of our electric motor repair shop.

The successful candidate will be comfortable dealing with farmers, service technicians, customers, suppliers and the general public, and will have strong communication and organizational skills.

Responsibilities

• Answer and direct incoming telephone calls
• Greet customers and assist them with their inquiries
• Process sales and payments using our POS system
• Enter purchase orders and sales orders
• Receive and process incoming shipments
• Check received goods against purchase orders and packing slips
• Prepare outgoing shipments and paperwork as required
• Maintain organized customer and supplier files
• Enter and maintain information in computer systems
• Assist with invoicing and general office duties
• Maintain the overall shop appearance through organization and cleanliness
• Communicate with suppliers regarding orders and deliveries
• Assist shop staff with administrative tasks as needed
• Perform other general office and shop-support duties as required

Qualifications

• Strong communication and customer-service skills
• Comfortable using computers and learning new software
• Previous experience with POS systems, office administration, retail or customer service is an asset
• Strong attention to detail and organizational skills
• Able to prioritize tasks and work independently
• Professional, friendly and dependable
• Comfortable dealing with customers, suppliers and technicians
• Previous experience in an industrial, automotive, agricultural or mechanical environment is an asset but not required

Tagged as: 14101