Operations Clerk – Water Sewer Utility

Job Description:

RESPONSIBLE TO: Works Superintendent/Designate

NATURE OF WORK: This position is responsible for secretarial and clerical work collecting, recording, compiling and maintaining systems and control for the efficient reporting, monitoring and operation of the Engineering Works and Treatment Plant Departments. This position is responsible for typing, word processing, telephone answering, two-way radio communications, and basic corporate control systems for the co-ordination of the activities of the Engineering Works and Treatment Plant Departments.

This job description reflects the general details considered necessary to describe the principal functions of the job identified and shall not be construed as a detailed description of all the work requirements that may be inherent in such classification.

Ensure that the confidentiality of City affairs is respected and always practiced.

ILLUSTRATIVE EXAMPLES OF WORK:
• Provide for corporate typing of letters and reports, and arrange and attend meetings, record and distribute the minutes as required.
• Prepare monthly Works, Engineering and Labour Distribution Reports.
• Assure a smooth flow of paperwork from the Engineering, Works, and Treatment Plant Departments to the Accounting Office.
• Issue purchase orders, work orders, trouble and repair orders, as instructed by Engineering and Works Superintendent, as well as from customer complaints and service applications.
• Prepare requisitions, receipting and processing of invoices, assist with purchasing cards.
• Complete timecards, work orders, purchase orders, etc., consistent with corporate control systems and notify proper authority of any deviations.
• Maintain meter records.
• Conduct year end stocktaking, order and record inventory.
• Provide information for service box repairs, turn on/offs, etc.
• Perform other such duties, responsibilities and functions as required.

KNOWLEDGE AND ABILITIES:
• Ability to respond to the demands of more than one authority and able to work independently or as part of a team in a confidential and diplomatic manner and possess strong interpersonal skills.
• Thorough knowledge of modern office systems, practices, procedures and equipment.
• Thorough knowledge of computer applications including Microsoft Office Software: Word, Excel, Outlook, Fraxion, SpryPoint CIS and SpryPoint Mobil, Online Access (VISA program).
• Effective communication skills, both oral and written, to establish and maintain an effective working relationship with employees, City officials, and the public.
• Ability to plan and organize work area.
• Must be willing to work overtime, as required.

QUALIFICATIONS, EDUCATION AND EXPERIENCE:
• Grade XII or equivalent
• Graduation from a recognized secretarial/clerical training program.
• Type 60-80 words per minute

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