Home » 10029 – Other business services managers

Other business services managers – 10029

Description

Other business services managers plan, organize, direct, control and evaluate the operations of establishments that provide services to business, and ensure the quality of those services and client satisfaction. They work in fields such as management consulting, market research, personnel and payroll services, contact centre services and security services.

Job Titles

  • Accounting firm manager
  • Contact centre manager
  • Employment agency manager
  • Energy asset joint venture manager
  • Legal firm manager
  • Management consulting service manager
  • Market research service manager
  • Nursing registry manager
  • Payroll service manager
  • Personnel agency manager
  • Professional services manager – business services
  • Security service manager

Main Duties

  • Plan, organize, direct, control and evaluate the operations of establishments that provide services to business such as management consulting, market research, personnel and payroll services, contact centre services and security services
  • Plan, develop and organize the policies and procedures of these establishments
  • Develop action plans, provide expertise in response to client needs, and support and advise project teams
  • Direct and advise staff in the development and implementation of service quality assessment strategies
  • Plan, administer and control budgets for client projects, contracts, equipment and supplies
  • Represent the company within various economic and social organizations
  • Assist staff with administrative or technical problems
  • Hire, train and supervise staff.

Workplaces

  • Contact centre services
  • Management consulting firms
  • Market research
  • Payroll services
  • Security services

Work Environment

  • Indoors, environmentally controlled

Physical Demands

  • Sitting

Requirements

  • A bachelor’s degree or college diploma in a field related to the business service provided is usually required.
  • Several years of experience in a field related to the business service provided are usually required.
  • Licences, certificates or registration may be required for some business services managers. For example, accounting firm managers usually require accounting certification.
  • University studies in business administration may be required.

Skills

  • Management of Personnel Resources
  • Monitoring
  • Negotiating
  • Coordinating
  • Critical Thinking

Abilities

  • Information Ordering
  • Categorization Flexibility
  • Deductive Reasoning
  • Fluency of Ideas
  • Inductive Reasoning

Personal Attributes

  • Leadership
  • Active Learning
  • Adaptability
  • Analytical Thinking
  • Attention to Detail

Similar Occupations

  • Senior managers – financial, communications and other business services (00012)
  • Insurance, real estate and financial brokerage managers (10020)
  • Banking, credit and other investment managers (10021)
  • Advertising, marketing and public relations managers (10022)
  • Engineering managers (20010)
  • Architecture and science managers (20011)
  • Computer and information systems managers (20012)
Source: OaSIS

Employment Outlook

The employment outlook will be Moderate for other business services managers (NOC 10029) in Prince Edward Island for the 2025-2027 period.

The following factors contributed to this outlook:

  • Employment growth will lead to a moderate number of new positions.
  • A moderate number of positions will become available due to retirements.
  • There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about Other business services managers in Prince Edward Island:

  • Approximately 100 people worked in this occupation in May 2021.
  • Other business services managers mainly work in the following sectors:
    • Management and administrative services (NAICS 55, 56): 50%
    • Construction (NAICS 23): 50%
  • 60% of other business services managers work all year, while 40% work only part of the year, compared to 59% and 41% respectively among all occupations. Those who worked only part of the year did so for an average of 44 weeks compared to 41 weeks for all occupations.
  • 53% of other business services managers are self-employed compared to an average of 13% for all occupations.
  • The gender distribution of people in this occupation is:
    • Men: 63% compared to 51% for all occupations
    • Women: 38% compared to 49% for all occupations
  • The educational attainment of workers in this occupation is:
    • no high school diploma: n/a
    • high school diploma or equivalent: 18% compared to 28% for all occupations
    • apprenticeship or trades certificate or diploma: n/a
    • college certificate or diploma or university certificate below bachelor’s: 35% compared to 25% for all occupations
    • bachelor’s degree: 28% compared to 17% for all occupations
    • university certificate, degree or diploma above bachelor level: 12% compared to 8% for all occupations
Source: Job Bank

Prevailing Wages

AREALOWMEDIANHIGH
PEI$31.28$42.14$63.19
Canada$30.65$49.23$86.06
Source: Labour Force Survey (2025)

Training

There are no known training programs for this occupation in PEI. If you are aware of a local training program, please contact us.

Certifications

We don’t have any data on professional certification requirements. Based on our records, this occupation is not regulated in PEI.

If you are aware of a local regulatory body for this occupation in PEI, please contact us.

Explore more details about this occupation on the Occupational and Skills Information System (OaSIS) website.

There are currently no job listings for this occupation on WorkPEI.

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