Front Desk Supervisor

Job Description:

Rodd Crowbush Golf & Beach Resort is seeking a Front Desk Supervisor for the 2026 season. This hands-on leadership role is responsible for supporting daily Front Desk operations while ensuring exceptional guest service and team performance.

Key Responsibilities:

• Supervise and support Front Desk operations and staff
• Lead, train, and motivate team members to deliver excellent guest service
• Assist guests with inquiries, concerns, and service recovery
• Support scheduling, training, and daily operational procedures
• Ensure accurate guest accounts and adherence to company standards
• Promote resort services and assist with revenue and upselling initiatives

Key Qualifications:

• Previous hotel front desk or supervisory experience preferred
• Strong leadership, communication, and customer service skills
• Knowledge of front office operations, basic accounting, and computer systems
• Detail-oriented with strong organizational abilities
• Flexible availability including evenings and weekends

This seasonal position runs until end of October, with potential off-season opportunities within other Rodd properties for the right candidate.

Join our team and build your hospitality career at one of Atlantic Canada’s premier golf and beach resorts.

Benefits:

• Opportunity to participate in Employer-paid Seasonal Supervisor Benefit Plan
• Rodd Employee Discounts: 50% discounts when dining at Rodd Restaurants and discounted room rate at all Rodd properties

Ability to commute/relocate: Morell, PE (required)

Experience: Front desk: 1 year (required)
Supervisory: 1 year (preferred)

Tagged as: 62022