Member Service Representative

Job Description:

Member Service Representative – 1 year term

Branch Location: Alberton, PE

At Provincial Credit Union, we’re more than a financial institution – we’re a people-first, purpose-driven organization, proudly recognized as one of Canada’s Top 100 Employers for 2026. We’re on a mission to provide trusted financial advice, education, and planning that empowers Islanders to thrive.

Looking for an opportunity to build a career in financial services? Join our Alberton branch as a Member Service Representative and gain valuable banking experience while working for one of Canada’s Top 100 Employers. This role is ideal for someone who enjoys helping people, thrives in a customer-focused environment, and wants to develop new skills in the financial industry.

What You’ll Do:

• Be the first point of contact for members visiting the branch.
• Process deposits, withdrawals, bill payments, and other daily transactions.
• Help members understand products and services that can support their financial goals.
• Deliver a friendly, accurate, and efficient member experience.

What You Have:

Required Education and Experience

• High School Diploma
• Customer service experience is considered an asset; we welcome applicants from retail, hospitality, administrative, and other service-focused backgrounds.

Skills and Abilities

• Experience and eagerness to provide superior customer service.
• Strong organizational skills and attention to detail with the ability to process information with high levels of accuracy.
• Professional manner and poise, and sensitivity in dealing with confidential information and materials.
• Excellent verbal and written communication skills.
• Intermediate proficiency required in Microsoft Suite and demonstrated ability to quickly adapt to new technologies.

Why You’ll Love It Here:

We believe our employees deserve the same outstanding care we give our members. That’s why we offer:

• A Strong, Positive Culture – Work with an engaged, community-focused team where collaboration, respect, and belonging come first.
• Competitive Compensation – Earn a market-aligned salary plus the opportunity for an annual bonus.
• Comprehensive Benefits – Access an employer paid flexible health and dental plan, sick time.
• Generous Time Off – Enjoy two weeks of vacation, plus two personal days and two volunteer days to recharge and give back.
• Unique Employee Perks – Annual fitness & clothing allowance.
• Salary Range: $45,870 – $50,967.
• This is a 1 year term position.
• Full-time, 37.5 hours per week.

Additional Information

Bondability Requirement: Candidates must be bondable under a fidelity bond policy (includes a criminal and credit check).
Closing Date: June 26th, 2026.

Diversity & Inclusion

At Provincial Credit Union, we’re committed to creating an inclusive and equitable workplace. We welcome applications from all qualified individuals, and accommodations are available throughout the recruitment process.

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