Chief Operating Officer

Job Description:

PEI Mutual Insurance Company is seeking an exceptional executive leader to join our executive team as Chief Operating Officer (COO).

This newly created executive position represents a unique opportunity to help shape the future of one of Prince Edward Island’s most respected organizations. Working closely with the CEO, CFO, and Leadership Team, the COO will play a critical role in leading organizational performance, developing leaders, and executing PEI Mutual’s ambitious strategic vision.

Founded over 141 years ago, PEI Mutual Insurance Company has deep roots in Prince Edward Island’s communities and primary industries. As PEI’s largest property and casualty insurer, we are proud to remain independently owned by our policyholders and committed to protecting the people, businesses, farms, fishing enterprises, and communities that make our Island strong.

Guided by an ambitious strategic plan, we are investing in our people, leadership, technology, and organizational capability to build an even stronger future. At PEI Mutual, we believe exceptional results begin with exceptional people, and we’re committed to creating one of PEI’s best places to work while making a meaningful difference in the communities we proudly serve.

As part of our long-term strategic plan, PEI Mutual is strengthening its executive team by introducing the Chief Operating Officer role. This role has been established to enhance operational leadership, build organizational capability, and support the successful delivery of our strategic plan while developing leaders, improving organizational performance, and creating lasting impact for our members, employees, and communities.

We offer:

• A rare opportunity to help shape the future of a respected and growing Island organization
• A collaborative Leadership Team committed to the future success of PEI Mutual
• The opportunity to influence strategy and lead meaningful organizational initiatives
• A competitive executive compensation and benefits package that reflects our commitment to attracting, developing, and supporting exceptional people
• One of PEI’s best defined-contribution retirement savings plans (RRSP), matched by the company
• Dental, health, and vision care benefits 100% funded by the company – including access to virtual healthcare 24/7 and Employee Assistance Program (EAP)
• Paid vacation, generous sick and medical leave benefits
• Ongoing professional development and leadership opportunities
• Various employee well-being initiatives and benefits

What you’ll do:

Reporting to the CEO, as a key member of the executive team, you will help shape organizational direction while ensuring the successful execution of PEI Mutual’s strategic priorities.

• Lead execution of the Strategic Plan by translating organizational priorities into operational action
• Facilitate and coordinate Leadership Team meetings to ensure alignment, accountability, and effective execution of organizational priorities.
• Provide executive leadership and direction to operational departments while fostering collaboration and accountability
• Lead organizational performance through continuous improvement, operational excellence, and service delivery enhancements
• Develop and coach leaders while building organizational capability and succession strength
• Establish performance measures, monitor organizational results, and drive informed decision-making
• Provide executive oversight of assigned operational functions, ensuring resources, priorities, and service delivery remain aligned with organizational objectives
• Lead organizational modernization through technology, innovation, and improved business processes
• Partner with the CEO, CFO, and Leadership Team to support strategic planning and enterprise decision-making
• Champion a culture of accountability, collaboration, innovation, and continuous improvement
• Lead cross-functional initiatives, enterprise projects, and operational risk management
• Support additional strategic initiatives and responsibilities as assigned

About you:

You are an accomplished executive leader with a proven ability to build high-performing teams, lead organizational change, and deliver results through others. You are collaborative, strategic, and people-focused, with the judgment, leadership presence, and business acumen to help guide a complex organization through its next stage of growth.

You will also bring:

• Minimum 10 years of progressive leadership experience, including at least 5 years leading managers or senior leaders.
• Demonstrated success leading organizational transformation, strategic plan implementation, and operational excellence.
• Experience leading organizations or business units through significant change and continuous improvement initiatives.
• Proven ability to build, coach, and develop high-performing leadership teams.
  Strong business and financial acumen, with exceptional strategic thinking, operational planning, and execution capabilities.
• Exceptional communication, relationship-building, decision-making, and problem-solving skills.
  University degree in Business, Leadership, Commerce, Public Administration, Insurance, Risk Management, or a related discipline. Equivalent combinations of education and executive leadership experience will also be considered.
• Advanced leadership, business, or professional designations (e.g. MBA, CPHR, ICD.D, PMP, Lean, CIP, etc.) are considered assets.
• Your values align with PEI Mutual’s core values:
  • We listen and respond to our members’ needs;
  • We behave with integrity;
  • We treat each other with dignity and respect;
  • We support, motivate and engage our talent;
  • We continuously improve and innovate;
  • We give back to the local communities we serve; and
  • We are accountable collectively and individually.

At PEI Mutual, culture is one of our greatest strengths. We believe exceptional organizations are built by developing great people, fostering collaboration, and creating an environment where leaders and employees can thrive. If this resonates with you, we’d love to hear from you.

This is an opportunity to help shape the future of PEI Mutual by developing leaders, strengthening organizational capability, and creating lasting impact for our members, employees, and the communities we proudly serve.

Salary Range: $175,000–$225,000 annually, commensurate with qualifications, experience, and demonstrated leadership capability.

Apply in confidence below by August 28, 2026.

Applications will be reviewed throughout the recruitment process; however, all applications submitted by the closing date will receive full consideration.

A confidential Executive Brief providing additional information about PEI Mutual, the opportunity, and the role will be shared with selected candidates as appropriate during the recruitment process.

Only candidates selected for an interview will be contacted.

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