Bilingual Clerk 5

Job Description:

Location – Summerset Manor, Summerside
Full-Time Temporary (IUOE) Position
(Commencing Immediately until September 2027)

Health PEI values the different ideas, perspectives and backgrounds that a diverse, equitable and inclusive work-place culture can bring. Not only does this help us deliver better outcomes, more innovation, but it also creates a safer space for our patients when our employees are more reflective of the communities we serve. It is important for us to create an environment where our employees are comfortable bringing their authentic selves to work and challenging the status quo to make Health PEI a better more inclusive employer and healthcare system. We recognize we have more work to do but finding intentional ways to grow our understanding and support of those who have faced barriers due to accessibility, ethnicity, ancestry, gender identity, age, sexual orientation, language or other grounds is a key priority for us. We encourage underrepresented groups to join our team, be yourself, and help us achieve our vision for an inclusive workplace and healthcare system.

This Bilingual Clerk 5 position reports to the Bilingual Office Supervisor/Admin Support position. This bilingual position provides bilingual services to our bilingual residents, as well to their families, visitors, volunteers and staff at our site. This role prepares estate work, co-ordinates resident invoices, manages receipt of payments, preparing resident financial charts upon moving in and discharge, maintains Memorial Trust and supports the maintenance and monitoring of the account receivables ledger on 82 residents. The Bilingual Clerk 5 provides administrative support to staff and management as well as reception duties.

Duties will include:

• Prepare estate documents (letters, cheques, payment requisitions): ensure outstanding invoices are paid, contact families and retain all files on deceased residents for estate billing and possible audits.
• Process accounts receivable in oracle (overpayments, name changes, address change, etc.)
• Complete appropriate documentation for resident admissions and discharges.
• Assist with new residents moving into the facility by preparing and maintaining their financial charts.  Meet residents and families upon move-in.
• Collect and deposit, on a monthly basis, applicable monies designated for Resident Trust Accounts and process bill payments from Resident Trust Accounts of expenses incurred by resident
• Receive and account for all Revenue to the Provincial Treasury account including issuing receipts, bank deposits and providing a monthly report to the Regional Finance Department;
• Ensure income taxes have been completed for each resident.
  prepare financial information for various government institutions on residents.
• Receive, sort, and distribute incoming and outgoing mail;
• Maintain adequate office supplies and forms for the facility, order supplies on a bi-weekly basis
• Provide clerical support to staff of the facility.
• Maintain yearly statistical information.
• Manage the financial files using R.I.M. policies.
• Prepare documents and send to translation office.
• Update and maintain the communication boards and slideshow for residents and visitors.
• Provide Reception / Switchboard duties.
• Type, file and other administrative duties, attend meetings and take notes when required; and other duties as required.

Minimum Qualifications:

• Applicants must have successful completion of a recognized post-secondary program in business or office studies with considerable relevant office experience.
• This is a bilingual position. Advanced oral proficiency in French and English is required.
• Applicants must have knowledge of computer training and experience with a variety of software programs including but not limited to, database, email, word processing, and spreadsheets programs.
• Typing proficiency at the level of 50 words per minute, net of errors.
• The successful candidate must have excellent organizational and time management skills and the ability to work independently, problem solve and deal effectively and courteously with the public, staff and clients.
• The successful applicant must have a good previous work and attendance record.
• Additional relevant education and experience will be considered an asset.
• Experience working in a long-term care facility will be considered an asset.
• Applicants are expected to complete the full length of this assignment unless appointed to a permanent position.

Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. We would like to thank all applicants for their interest; however, only those who are selected for an interview will be contacted.

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