Front Of House (Guest Services)

Job Description:

We’re Recruiting For… Front Of House (Guest Services)

The Guest Services team, comprised of both Box Office and Front of House, ensures all our patrons’ experiences at Confederation Centre of the Arts are memorable.  Front of House Staff are generally responsible for all interactions with guests during performances and events in our theatres, including taking tickets, and directing or assisting guests to their seats.

Candidates interested in applying for a position in Front of House must:

• Be 19 years of age of age or older
• Have or be able to obtain the Responsible Server certification
• Have an interest in arts and culture
• Be comfortable dealing and engaging with customers
• Bilingualism is considered an asset for this position.

Knowledge, skills and abilities:

• Excellent verbal communication, customer service, and interpersonal skills
• Self-motivation and a positive, team-player attitude
• Ability to work independently and as part of team
• High level of personal and professional integrity and accountability
• Engaging level of enthusiasm and humour
• Ability to build and maintain relationships with customers
• Ability to adjust actions and/or plans in relation to external and influencing factors.

Posted Date: Friday, February 6, 2026

Union Jurisdiction: IATSE B906

Classification: Usher; Concessionaire

The starting hourly rate is $17.25

Casual position: Full and Part-Time hours available

Typical shifts include Monday-Saturday evenings, as well as afternoon matinees on Tuesdays and Saturdays.

Tagged as: 65329