Plumbing / Hardware Sales Associate

Job Description:

Plumbing / Hardware Sales Associate 

In a prompt and friendly manner, sales associates are tasked with providing customers with information, confirming prices, processing transactions and processing returns. This person must be able to recommend products for customer projects. Our goal is to exceed our customer’s expectations and to provide ‘the best customer service experience in PEI’.

Duties and Responsibilities:

·       Following proper store procedures regarding sales transactions, returns and refunds;

·       Greeting customers upon arrival and thanking them at departure;

·       Projecting a professional appearance based on store uniform and hygiene policies;

·       Noting suspicious customer activity and reporting it to Management;

·       Placing special orders for customers when required;

·       Ensuring customer complaints are resolved or redirected to Management;

·       Maintaining confidentiality of store and customer records;

·       Assisting with inventory counts;

·       Assisting customers with carry-outs or curbside pick-up when required;

·       Working in a safe manner and maintaining a safe/tidy work area;

·       Assist customers with projects, help with proper supplies they may need, etc.;

·       Be able to lift up to 65 lbs;

·       Putting away stock;

·       Other duties as assigned by Management.

Skills and Qualifications:

·       Knowledge of home renovations and supplies needed considered an asset;

·       Comfortable giving ideas and suggestions to customers;

·       Familiar with power tools and their usage;

·       Self-motivated/able to work independently;

·       Professional, friendly and helpful attitude at all times;

·       Attention to detail;

·       Willingness to learn;

·       Excellent mathematical skills;

·       Prior retail experience an asset;

·       Ability to work cooperatively with other departments as needed;

·       Ability to work at a fast pace;

·       Familiar with basic computer programs;

·       Ability to work evenings, weekends, and holidays.

Tagged as: 64100