Collision Damage Appraiser

Job Description:

Centennial Carstar Summerside is looking for an organized, motivated individual to join our team as Collision Damage Appraiser!

NOW HIRING: Collision Damage Appraiser

LOCATION: Carstar Summerside, Summerside, PEI

HOURS: Full time, Permanent. 40 hours per week. Monday – Friday 8:00am – 5:00pm.

WAGES: $19.00 – $23.00 per hour + commission incentives and benefits (negotiable based on experience)

THE PERFECT FIT:

You’re a detail-driven, motivated professional who takes pride in accuracy and customer care. Whether you have experience as an Automotive Appraiser or come from a related field, you understand that precision, organization, and strong communication skills are key to delivering an exceptional client experience.

You’re comfortable using computer systems, confident working with the public, and thrive in a team environment. Punctual, dependable, and people-focused, you’re committed to ensuring every customer leaves feeling informed, supported, and satisfied.

APPLICABLE SKILLS/ QUALIFICATIONS:

• Strong customer service and phone skills required.
• Exceptional written and verbal skills.
• Strong computer skills with the ability to use multiple programs simultaneously.
• Must be reliable and show initiative.
• Professional personal presentation.
• Organized, capable of multitasking, working independently and under pressure in a fast-paced environment.
• Valid Canadian driver’s license.
• Possess technical knowledge of auto body collision and mechanical repairs.
• Previous experience as an Automotive Appraiser is considered a strong asset; however, we are open to training the right candidate who brings transferable skills and a willingness to learn.
• Experience using Mitchell and Audatex electronic estimating systems is highly valued. Candidates with strong computer proficiency and the ability to learn new systems will also be considered.

MAIN JOB TASKS & RESPONSIBILITIES:

• Inspect vehicles to assess collision damage and determine repair needs, costs, and timelines.
• Prepare detailed appraisals and cost estimates, including written reports and documentation.
• Submit and follow up on supplement requests with insurance companies, including required photos, invoices, and estimates.
• Communicate and negotiate with insurance companies and adjusters to support claims processing.
• Plan and coordinate repair work with technicians, ensuring efficiency and adherence to safety standards.
• Order required parts and materials for repairs.
• Review repair invoices and ensure they align with estimates and insurance approvals.
• Provide excellent customer service by explaining the repair process, answering inquiries, and maintaining clear communication.
• Oversee final repairs to confirm quality, appearance, and compliance with industry standards.
• Maintain accurate records of all assessments, estimates, and approvals.

WHY WORK WITH CENTENNIAL:

• Customer-centered culture
• Supportive and team-oriented environment
• Professional training and development opportunities
• Competitive wages
• Company matching RRSP
• Group health/dental/insurance coverage
• Employee discounts
• Opportunities for career advancement

Exciting career opportunities await you at Centennial Auto Group, a rapidly expanding company with a 47-year track record of success. Join our team and be part of our growth story as we operate 6 new vehicle dealerships, 12 collision centers, and 2 powersports stores across Prince Edward island, New Brunswick, and Nova Scotia. At Centennial Auto Group, excellence is at the heart of everything we do, and we invite you to experience a fulfilling career with us.

We welcome applications from individuals who are legally eligible to work in Canada. Please note that only candidates with current authorization to work in Canada will be considered for this position.

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