Service Plumber (Red Seal)

Job Description:

Service Plumber (Red Seal Journeyperson)

Position Summary

The Service Plumber is responsible for diagnosing, repairing, maintaining, and installing plumbing and heating systems in residential and commercial settings. This position requires a licensed Red Seal Journeyperson Plumber who can work independently, provide exceptional customer service, and consistently deliver high-quality workmanship.

As the face of Bevan Bros. Limited on service calls, the Service Plumber is expected to maintain a professional appearance, communicate effectively with customers, and uphold the company’s reputation for quality, reliability, and safety.

Key Responsibilities

• Respond to scheduled and emergency service calls in a timely manner.
• Diagnose plumbing and heating system issues and determine the most effective repair solutions.
• Repair, replace, and install water supply systems, drainage systems, plumbing fixtures, pumps, valves, water heaters, boilers, and related equipment.
• Troubleshoot domestic water systems, domestic hot water systems, hydronic heating systems, and other plumbing-related equipment.
• Perform preventative maintenance and inspections on plumbing and heating systems.
• Locate and repair water leaks and drainage issues.
• Complete drain cleaning and blockage removal.
• Test all completed work to ensure proper operation and code compliance.
• Clearly explain repairs, recommendations, and maintenance options to customers.
• Maintain accurate work orders, service reports, labour hours, and material usage.
• Maintain company service vehicle, tools, and inventory in a clean and organized manner.
• Participate in the on-call rotation.
• Follow all company policies, safety procedures, and industry best practices.

Required Qualifications

• Red Seal Journeyperson Plumber Certification (required).
• Valid driver’s licence with an acceptable driving record.
• Ability to independently diagnose and repair plumbing and heating systems.
• Excellent troubleshooting and problem-solving skills.
• Strong written and verbal communication skills.
• Professional customer service skills.
• Ability to use mobile devices and complete electronic work orders.

Preferred Assets

• Experience with commercial plumbing systems.
• Experience servicing boilers and hydronic heating systems.
• Gas Fitter licence.
• Backflow Prevention Certification.
• Cross-training in HVAC systems.

Performance Expectations

The successful candidate will consistently:

• Deliver quality workmanship that minimizes callbacks.
• Complete service calls efficiently while maintaining high standards.
• Accurately document labour, materials, and work performed.
• Maintain positive customer relationships through professional communication and service.
• Demonstrate reliability, accountability, and a strong work ethic.
• Professionally represent Bevan Bros. Limited at all times.

Working Conditions

• Full-time position.
• Participation in an on-call rotation is required.
• Overtime and emergency service work may be required.
• Travel to customer locations throughout Prince Edward Island.
• Company vehicle provided.

Compensation & Benefits

This position offers a competitive compensation package that includes:

• Hourly Wage: $37.92 per hour
• Employer-Paid Health Plan: Comprehensive health benefits fully paid by Bevan Bros.
• Employer-Paid Pension: $6.00 per hour contributed by Bevan Bros. to the employee pension plan.
• Vacation Pay: 9% vacation pay, equivalent to $3.41 per hour.

Tagged as: 72300