Office Receptionist

Job Description:

As the Office Receptionist for Shivalik Trading Inc., you are the first point of contact for our global clients, local suppliers, and logistics partners. Shivalik specializes in the trusted export of premium seafood—including lobsters, crabs, oysters, and mussels. We are looking for a professional, organized, and friendly individual to manage our front-office operations and ensure a seamless experience for everyone who connects with our brand.

Key Responsibilities

• First Impressions: Greet visitors, clients, and partners with a professional and welcoming demeanor.
• Communication Hub: Manage a multi-line phone system; screen and direct calls to the appropriate departments (Sales, Logistics, or Management).
• Correspondence: Manage incoming and outgoing mail, couriers, and digital correspondence via email.
• Administrative Support: Assist the Sales and Logistics teams with data entry, filing, and preparing export documentation as needed.
• Office Coordination: Maintain a clean, organized, and professional reception area and boardrooms; monitor and order office supplies.
• Scheduling: Coordinate meetings, maintain office calendars, and assist in travel arrangements for the executive team.

The Ideal Candidate:

• Experience: Minimum of 1 year in a receptionist or administrative role, preferably in a fast-paced office or hospitality environment.
• Professionalism: Excellent verbal and written communication skills in English.
• Tech-Savvy: Strong proficiency in Microsoft 365 (Outlook, Word, Excel) and comfortable learning new digital tools or CRM systems.
• Soft Skills: High level of dependability, enthusiasm, and the ability to remain calm and solution-oriented during busy periods.
• Discretion: Ability to handle sensitive company and client information with total confidentiality

Tagged as: 13100