Marketing & Operations Coordinator

Job Description:

Infrared Fitness is seeking an organized, personable, and tech-comfortable individual to support day-to-day marketing, customer service, sales, and business operations.

Responsibilities:

• Design and manage Instagram and Facebook content using Canva, and maintain other digital marketing channels
• Maintain and update website content
• Create and send customer email newsletters via Mailchimp
• Manage Google Business and other online accounts
• Respond to general customer inquiries and provide friendly, timely support
• Assist with sales inquiries, customer follow-up, and lead management
• Support the team with business software, customer accounts, and administrative tasks
• Help coordinate promotions, marketing initiatives, and day-to-day operational needs
• Light front desk duties (cleaning, maintenance, customer service)
• Develop and implement marketing campaigns to drive growth
• Create outbound email campaigns to prospective clients

Ideal Candidate:

• Organized, dependable, and comfortable managing multiple priorities
• Strong written and verbal communication skills
• Experience with Canva (or similar design tools) and Mailchimp (or similar email platforms) preferred
• Comfortable with social media, websites, email marketing, and learning new software
• Friendly and professional when communicating with customers
• Self-motivated and able to work independently
• Experience in marketing, customer service, sales, or small-business operations required

Desirable (not required):

• Degree in Business Administration, Marketing, or a related field
• Experience in a similar role
• Passion for heath and wellness

Hours: Approximately 20–30 hours/week, with some flexibility in scheduling.

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