General Manager

Job Description:

Job Summary: Rodd Hotels & Resorts is seeking an experienced, energetic, and hands-on General Manager to lead Rodd Royalty Hotel, one of our distinctive properties in beautiful Prince Edward Island.

The ideal candidate is a confident hospitality professional who leads by example and is committed to operational excellence, team development, and outstanding guest satisfaction. This role requires a strong passion for sales and marketing, a solid understanding of food & beverage operations, and an enthusiasm for building meaningful relationships within the local community.

This is an exciting opportunity for an experienced hospitality leader to lead a dynamic hotel operation, contribute to the continued success of Rodd Hotels & Resorts, and create exceptional guest experiences that showcase the warmth and hospitality of PEI.

Key Responsibilities and Duties:

• Be highly visible, approachable, and engaged with both guests and staff
• Lead by example, demonstrating self-confidence, professional, energy and enthusiasm
• Provide effective leadership, coaching, and mentorship to hotel teams to achieve and exceed guest service expectations
• Clearly communicate all organizational goals, performance results, and expectations to team members
• Foster a positive culture of teamwork, engagement, and recognition through ongoing reward initiatives
• Achieve budgeted revenue and profitability targets while balancing cost control with guest satisfaction
• Develop, manage, and monitor annual budget and capital expenditure plans
• The focus will also be on maintaining and elevating the level of operations at our on-site restaurant, Wally’s Restaurant & Lounge
• Lead revenue management strategies in collaboration with corporate team, maximizing revenue through yield management and inventory control systems
• Build strong relationships within the local community and represent the hotel with tourism partners, business organizations, and industry associations

Key Qualifications, Skills, and Abilities:

• Diploma or bachelor’s degree in Hotel Management, Hospitality Management, Business Administration, or related field is preferred
• Minimum of 10 years of progressive experience in Hotel, Hospitality Management and/or F&B
• Strong leadership skills with the ability to inspire and motivate a diverse team to achieve common goals
• Highly organized, detail-oriented, adaptable and results-driven
• Proven track record of driving guest satisfaction, revenue growth, and operational excellence in a luxury hotel environment
• Comprehensive knowledge of hotel operations: Food & Beverage, Sales & Marketing, Maintenance, Rooms Division, Maintenance, and Human Resources
• Excellent communication, interpersonal, and problem-solving skills, with a customer-centric approach to service delivery
• Must be willing to relocate to Prince Edward Island
• Must have a valid driver license and ability to commute

Compensation and Benefits:

• Competitive performance-based bonus tied to KPIs
• Opportunity to participate in Group Benefit Plan
• Opportunity to participate in Group Pension Contribution Plan
• Monthly mobile phone allowance
• Personal account for F&B
• Staff rates at Rodd properties

Tagged as: 60031