Collision Damage Appraiser

Job Description:

Centennial Carstar Charlottetown is looking for a collaborative and motivated individual to join our team as Collision Damage Appraiser!

NOW HIRING: Collision Damage Appraiser

LOCATION: Carstar Charlottetown, Charlottetown, PEI

HOURS: Full time, Permanent. Mon – Fri, 40 hours per week.

WAGES: $40,000 – $60,000 salary per year + commissions & benefits  (negotiable based on experience)

BUILD YOUR CAREER WITH US

At Centennial Auto Group, we believe great work starts with great people. We’re proud to offer a supportive, team-oriented environment where employees are encouraged to grow, develop, and make a meaningful impact every day.

If you’re looking for an opportunity to make a meaningful difference for customers, we’d love to hear from you.  We offer:

• Competitive compensation package
• Company matching RRSP program
• Group health, dental, and insurance benefits
• Professional training and development opportunities
• Employee discounts
• Career growth opportunities within our organization
• A collaborative workplace culture built on respect, teamwork, and customer care

ROLE IDENTITY

As a Collision Damage Appraiser, you’ll play a key role in guiding a vehicle from initial damage assessment through the repair process. You’ll help customers understand what needs to be repaired, prepare accurate estimates, work with insurance partners, and collaborate with the production team to keep repairs moving smoothly.

THE PERFECT FIT

You are organized, detail-oriented, and comfortable balancing technical information with customer service. You enjoy problem-solving, communicating with different people, and keeping multiple priorities moving in a fast-paced environment.

You take pride in getting the details right and understand that a collision can be stressful for a customer. You have the patience and professionalism to explain the repair process clearly, build trust, and keep customers informed throughout their experience.

Whether you have previous appraisal experience or are looking to build your career in collision repair, you bring initiative, reliability, and a willingness to learn. Training will be provided to the right candidate.

YOU WILL BE RESPONSIBLE FOR

• Prioritize a positive, supportive customer experience, ensuring clients feel informed and confident throughout their time with us.
• Prepare and submit accurate estimates, including all necessary supplement documentation.
• Collaborate with the production team and insurance partners to ensure process efficiency.
• Maintain organized repair files to ensure accuracy.

QUALIFICATIONS & SKILLS

• Strong customer service and communication skills
• Excellent organization and attention to detail
• Comfortable using computers and learning new systems
• Reliable, professional, and able to multitask
• Positive attitude with a willingness to learn and develop new skills
• Previous automotive or collision experience is an asset, but not required
• Valid Canadian driver’s license required

SUCCESS IN THIS ROLE LOOKS LIKE

• Customers feel informed, supported, and confident throughout their repair experience
• Repair files, estimates, and documentation are accurate and well organized
• Repairs move smoothly with minimal delays or missed information
• You become confident in the estimating and appraisal process through training and experience

Exciting career opportunities await you at Centennial Auto Group, a rapidly expanding company with a 47-year track record of success. Join our team and be part of our growth story as we operate 6 new vehicle dealerships, 12 collision centers, and 2 powersports stores across Prince Edward island, New Brunswick, and Nova Scotia. At Centennial Auto Group, excellence is at the heart of everything we do, and we invite you to experience a fulfilling career with us.

We welcome applications from individuals who are legally eligible to work in Canada. Please note that only candidates with current authorization to work in Canada will be considered for this position.

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