Provincial Credit Union
Job Summary:
Job Description:
Regional Manager, Business Services
Branch Location: Any branch, PEI
At Provincial Credit Union, we’re more than a financial institution – we’re a people-first, purpose-driven organization, proudly recognized as one of Canada’s Top 100 Employers for 2026. Guided by our IMPACT values, we strive to create an exceptional employee experience where every team member feels supported, valued, and empowered.
We are seeking an experienced and strategic leader to join our team as Regional Manager, Business Services. This is a senior leadership role responsible for driving the success of our business banking portfolio while leading a high-performing team focused on delivering exceptional service and financial solutions to our business members.
In this role, you will combine strong leadership capability with commercial lending expertise to support business growth, manage risk, and enhance the overall member experience. You will play a key role in shaping strategy, supporting your team’s development, and strengthening relationships across the communities we serve.
What You’ll Do:
Lead and Develop a High-Performing Team
- Provide leadership, coaching, and mentorship to an account management team, fostering a strong sales and service culture
- Set clear performance expectations aligned with organizational goals and support team members in achieving them
- Support recruitment, onboarding, and ongoing development of team members
- Act as a trusted advisor, providing guidance on complex credit solutions, risk assessment, and deal structuring
- Participate in joint member meetings and serve as an escalation point for complex or sensitive matters
Drive Credit Excellence and Risk Management
- Adjudicate commercial credit applications within delegated authority, balancing sound risk management with timely service
- Oversee portfolio quality through regular credit reviews and adherence to policy and regulatory requirements
- Provide expertise in financial analysis, lending structures, and risk mitigation strategies
- Contribute to the evolution of lending policies, procedures, and best practices
Deliver on Strategy and Business Growth
- Contribute to the development and execution of strategic and annual business plans
- Identify opportunities to grow the business lending portfolio and deepen member relationships
- Partner with senior leadership, acting as a key liaison between strategy and execution
- Monitor market trends and competitive activity to inform decision-making
- Support operational excellence by identifying and implementing process improvements across the department
What You Bring:
Education & Experience
- Post-secondary education in Business, Finance, Accounting, or a related field (or an equivalent combination of education and experience)
- Progressive leadership experience within financial services, with a strong focus on commercial lending
- Demonstrated success in business development, sales leadership, and relationship management
Skills & Attributes
- Strong leadership and coaching capability with the ability to build and motivate high-performing teams
- Advanced financial acumen, including expertise in analyzing financial statements and structuring commercial credit
- Sound judgment and decision-making skills, particularly in complex or high-value lending scenarios
- Exceptional relationship-building and communication skills
- Highly organized with the ability to manage competing priorities in a dynamic environment
- Adaptable, collaborative, and solutions-focused
Why You’ll Love It Here:
We believe our employees deserve the same outstanding care we give our members. That’s why we offer:
- A People-First Culture: Join a supportive team that values collaboration, positivity, and community impact.
- Competitive Pay & Bonus Program: Market-aligned salary plus the opportunity for annual bonuses.
- Comprehensive Benefits: Health and dental coverage, sick time, and a Defined Contribution Pension Plan & Group Retirement Savings Plan with up to 9% employer contribution.
- Work-Life Balance: Three weeks’ vacation to start, plus four personal days and two volunteer days each year.
- Career Growth: Tuition reimbursement, training opportunities, and career progression pathways.
- Extra Perks: Annual fitness and clothing allowance, reduced employee loan and mortgage rates, and no service fees on banking transactions.
- Salary Range: $100,629 – $118,388.
- Regular travel to other branches on PEI will be required.
Additional Information
Bondability Requirement: Candidates must be bondable under a fidelity bond policy (includes a criminal and credit check).
Closing Date: May 1st, 2026.
Diversity & Inclusion
At Provincial Credit Union, we’re committed to creating an inclusive and equitable workplace. We welcome applications from all qualified individuals, and accommodations are available throughout the recruitment process.