Assistant Tourism and Events Coordinator

Job Description:

NATURE OF WORK: Under the direction of the Tourism & Events Coordinator, the Assistant Tourism & Events Coordinator assists in the delivery of civic events while providing support services toward major project and event delivery and community engagement initiatives. As a member of the Economic, Tourism and Cultural Development team, the Assistant Tourism & Events Coordinator provides support services related to tourism development, annual event growth, and signature event hosting.

This job description reflects the general details considered necessary to describe the primary functions of the job identified and shall not be construed as a detailed description of all the work requirements that may be inherent in such a classification.

The confidentiality of City affairs shall be respected and practised at all times.

ORGANIZATIONAL RELATIONSHIPS:

• Reports directly to the Tourism & Events Coordinator.
• Works closely with all members of the Economic, Tourism & Cultural Development Department.
• Develops and maintains working relationships with members of Council, departmental managers, supervisors, and all City employees directly involved in the delivery of civic events.
• As a committed member of the City of Charlottetown team, the Assistant Tourism & Events Coordinator will act as a positive role model for all employees throughout the organization.
• Develops and maintains close working relationships with service providers and partner community groups.
• Deals with the public with integrity and in a professional and courteous manner.

PRIMARY FUNCTIONS AND ACCOUNTABILITIES:

• Supports the planning and delivery of signature civic events hosted by the municipality, including Capital City Canada Day, Natal Day Weekend Celebrations, Holiday activities, Charlottetown Christmas Parade, Capital New Year (and similar).
• Under the direction of the Tourism & Events Coordinator, leads planning and delivery of smaller civic events hosted by the municipality, including Cinema Under the Stars and Tree Lighting.
• Under the direction of the Tourism & Events Coordinator, executes the planning and delivery of the Communities in Bloom and Make Our Hometown Beautiful programs.
• Coordinates the City’s annual signature event calendar, street banner and event billboard program, event fence schedule (and similar).
• Supports the operational capacity of the City Hall Visitor Information Centre through receiving/responding to visitor inquiries.
• Supports the delivery of other major events and projects as required.
• Performs other related duties, responsibilities and functions as assigned.

REQUIRED COMPETENCIES:

• Advanced verbal, and written communication skills and the ability to engage others.
• Exceptional organizational and time management skills to meet frequent and aggressive deadlines.
• Proven skills and knowledge in the areas of project/event development and coordinator/execution, inclusive of marketing and communications, and administration.
• Ability to work effectively both independently and as part of a team in a diverse and fast-paced environment.
• Demonstrated computer proficiency and advanced knowledge in the use of Microsoft Office software and internet applications.
• Knowledge in the use of amateur design programs such as Canva and relevant social media platforms is considered an asset.
• Excellent judgment and the ability to handle highly sensitive and confidential data and situations with tact, professionalism, and discretion.
• Strong writing and editing skills with a high level of attention to detail.
• Exceptional interpersonal skills with the demonstrated ability to build and maintain strong relationships with management, staff, and the public.
• Ability to work effectively with organizations, volunteers, special interest groups as well as with the public and co-workers.
• A strategic and creative thinker with the ability to work with detailed processes.
• Ability to grasp concepts, methodologies, and approaches quickly and can develop and implement them effectively.
• Ability to work flexible hours as required, including evenings and/or weekends, especially in the weeks immediately preceding assigned projects and events.

REQUIRED QUALIFICATIONS:

• Must have a recognized post-secondary degree or diploma in Tourism, Event Management, Business, or a related discipline or strong professional development experience in the area of project/event coordination.
• Experience working in a unionized environment would be an asset.
• Must be legally entitled to work in Canada.
• An equivalent combination of education and experience may be considered.

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