Refrigeration Specialists Inc.
Job Summary:
Job Description:
Office Administrative Assistant – Full Time
RSI is looking to hire a full-time Office Administrative Assistant to join our growing team. This role is a key part of our daily operations and supports both our service technicians and customers.
Responsibilities include, but are not limited to:
- Scheduling and coordinating service calls, installations, and other field work
- Answering incoming phone calls and emails in a professional manner
- Providing customer service support and handling general inquiries
- Basic troubleshooting and problem solving with customers over the phone.
- Preparing invoices and processing payments
- Data entry and maintaining accurate customer and job records
- Registering HVAC units and purchasing warranties
- Assisting with basic bookkeeping and administrative tasks
- Communicating with technicians regarding schedules and job details
- Communicating with suppliers for ordering parts and materials as needed
- Processing and submitting warranty claims
- Pulling electrical permits for installations and upgrades
- General office organization and filing
Qualifications & Skills:
- Previous office or administrative experience preferred
- Experience with Sage accounting software is an asset but not mandatory
- Strong organizational and time-management skills
- Comfortable using computers, email, and office software
- Clear communication skills and a friendly, professional attitude
- Ability to multitask and work independently
Position Details:
Full-time, in-office position
Training provided
Competitive pay based on experience
Essential Skills:
Soft Skills:
Hard Skills:
Digital Skills:
Languages:
How to Apply
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