Cornwall Dental Clinic
Job Summary:
Job Description:
About Us
Cornwall Dental Clinic is a patient-focused dental clinic committed to providing exceptional care and service. We are currently seeking a detail-oriented and proactive Insurance Coordinator & Accounts Receivable Specialist to join our administrative team.
Position Summary
The Insurance Coordinator & AR Specialist is responsible for managing dental insurance claims, posting and reconciling payments to treatments, and following up on outstanding patient balances. This role plays a key part in maintaining accurate account records while delivering professional and respectful communication with patients and insurance providers.
Key Responsibilities
- Post insurance payments and adjustments accurately to patient accounts
- Reconcile patient ledgers and ensure account accuracy
- Submit, track, and follow up on dental insurance claims
- Investigate and resolve unpaid, denied, or underpaid claims
- Communicate with insurance companies regarding coverage, benefits, and payment status
- Follow up with patients regarding outstanding balances in a professional and courteous manner
- Collect payments and set up payment arrangements when appropriate
- Maintain detailed and accurate patient and insurance records
- Assist front desk team with insurance verification and pre-authorizations as needed
- Ensure compliance with privacy legislation clinic policies
Qualifications & Skills
- Previous experience in a dental office (Insurance/AR experience is an asset)
- Strong understanding of dental insurance plans, EOBs, and dental codes
- Experience with dental practice management software
- Excellent attention to detail and strong organizational skills
- Confident, professional communication skills (written and verbal)
- Ability to handle sensitive financial conversations with empathy and discretion
- Strong problem-solving skills and ability to work independently
- Proficient with basic accounting concepts and office technology
What We Offer
- Competitive compensation $25 – $35/hr (based on experience)
- Supportive and collaborative team environment
- Opportunities for growth
- Stable, long-term employment in a reputable clinic
How to Apply
Please submit your resume and a brief cover letter by applying below. We thank all applicants for their interest; however, only those selected for an interview will be contacted.