Medical Administrative Assistant

Job Description:

Job Summary: We are seeking a dedicated and detail-oriented Medical Administrative Assistant to provide full secretarial support to the attending Cardiologist. The ideal candidate will ensure a smooth operation of the cardiology clinic and enhance the patient experience.

Responsibilities:

• Communication and Patient Interaction:
• Greet patients warmly and professionally. Monitor the waiting area to ensure patients are received and queued properly to see the physician.
• Handle patient inquiries and provide information about clinic services.
• Communicate with healthcare providers, public, and patients in a respectful and courteous manner.
• Manage phone calls, emails, fax, and other correspondence efficiently.
• Facilitate communication between patients and the physician regarding treatment plans and follow-up care.
• Ensure privacy and confidentiality are maintained.

Administrative Support:

• Maintain the physician’s schedule.
• Conduct office duties such as answering phones, typing letters, managing mail, faxing, preparing exam rooms, placing patients in exam rooms, and cleaning exam rooms between patients.
• Schedule patient appointments and manage the appointment calendar (experience scheduling in Cerner preferred).
• Prioritize patient appointments and referrals under the direction of the physician.
• Coordinate patient tests and procedures.
• Maintain the wait list of new consults. Ensure proper information for triaging new consults is available and ensure new consult triaging is documented and organized.
• Transcribe and enter into patient files notes and letters dictated by the physician in a timely manner.
• Ensure that patient files are maintained accurately and the information in the files is current on both electronic and paper-based records.

Perform other duties as assigned.

Qualifications:

• Minimum of Grade 12, supplemented by successful completion of a medical secretary or office studies program with a specialized course in medical terminology.
• Typing speed of 50 words per minute, net of errors.
• Ability to demonstrate proficiency working in a computerized environment that includes word processing, e-mail, entering information into an electronic file, and physician scheduling.
• Knowledge of medical filing systems is essential.
• The ability to manage highly confidential information.
• Must have a good previous work record and attendance record.
• Criminal record check with a vulnerable sector check required.
• Prior experience as a medical administrative assistant/secretary/receptionist strongly preferred.
• Prior work in a specialist clinic, ideally cardiology, is an asset. Knowledge of cardiology terminology and procedures is an asset.

Important Notes:

Although this position will be hired by the Murnaghan Medical Professional Corporation, the new hire will be working in a Health PEI facility. Health Care Workers are required to provide proof of Covid-19 vaccination as per Health PEI’s Covid-19 Immunization and Management Policy. In the event that a new hire is unable to be vaccinated as a result of a medical exemption they will be required to submit supporting documentation.

What We Offer:

• Salary Range: $28.41 – $30.71 per hour.
• Hours: 75 hours bi-weekly/Monday–Friday.
• Three weeks of paid vacation per year.
• Health benefits.

Closing Date: December 1, 2024 at 4PM.

How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining their qualifications by December 1, 2024 at 4:00PM. Applications can be submitted via the apply button below or emailed to murnaghan.medcorp@gmail.com.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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