Summit Centre
Job Summary:
Job Description:
Skills & Qualifications:
- Above-average computer skills
- Superior organizational and time management abilities
- Excellent listening skills and empathy for others
- Strong self motivation and self management
- A good understanding of dental and dental surgical procedures
Role Specifics:
- Establish and maintain a trusting and supportive relationship with patients
- Educate patients on the implant placement process
- Be a liaison between the patient and the provider, as well as the patient and the referring dentist
- Ensure high-quality patient care and communicate with patients throughout the treatment process
- Ensure the office’s implant inventory is stocked, and ensure each implant case is ready for surgery
Primary Duties:
Treatment-related Duties
- Regularly meet with Doctor to coordinate upcoming and current cases, keep Doctor informed of any updates to cases
- Track inventory of, and order if needed implants and healing abutments
- Monitor ongoing treatment plans and ensure patients are receiving the treatment and service as planned
- Coordinate with the referring dentist on any questions or concerns the Doctor or the patient have with the proposed treatment plan
- Enhance relationships with referring dentists through regular and frequent contact
Surgical-related Duties:
- Assist as needed in taking or uploading scans
- Set up planning meetings for the Doctor with the referring dentist for difficult cases
- Scheduling patients
- Organize storage of used guides and models
Follow-up Duties:
- Support referring dentists to ensure they have the necessary parts, tools, and information for the successful completion of restorations
- Ensure implant and socket preservation patients are booked for any/all subsequent appointments
- Help to verify and pull abutments for patients who are ready to have implants finished and whose dentist will be placing abutments and restoring the implants, and taking any abutments, parts, and pieces to the dentist
General day-to-day Duties:
- Help to answer any questions from the other offices, especially pertaining to the placement and restoration of implants
- Meet with Implant Representative regularly
- Update referring offices about implant patients through various means of correspondence
- Track implant treatment and acceptance, as well as the referring dentist’s implant needs and preferences
- Coordinate all clinical records for implant patients, staying ahead of the Doctor and the referring dentist to ensure both practices are prepared for upcoming treatments
- Oversee the handling of implants and components for each implant patient including returning of failed implants and completing the questionnaire
- Assist with implant inventory including ordering, exchanging, and organizing the stock of implants
- Check appointment notes and ensure correct times were given for implants, bone grafts, impressions, and uncovering appointments
- Monitor the patient schedule and pulling patient charts as needed in order to complete workups for implant appointments
* As a member of the Administration Team, you will be required to assist and help support the Front Admin./Reception area.
* This position will start at 3 days a week with potential or need, to move up to 4-5 days/week.
* Excellent speaking, writing and reading of the English language a must.
* Knowledge of dental implants, Dental Assisting, Dental Administration and/or other related experience, will be considered an asset.
* We thank you for all who take the time apply. Only individuals who meet our requirements, or have equivalent experience, will be contacted for an interview.