Inclusions East Inc.
Job Summary:
Job Description:
Purpose: The largest component of this role is to provide direct support to clients assigned to training area with a secondary role to provide oversight to aspects of the functioning of the program area such as ordering supplies required, customer invoices, scheduling of workflow, etc.
Reports To: Program Lead
Major Accountabilities of DSW
To support and advocate on behalf of persons with an intellectual disability.
To support on-site skills development training or day programming while continuously striving to increase community inclusion and participation using the principles of person-directed planning.
To provide and/or co-ordinate on-site support to clients both alone and in groups of various sizes. Specific duties will vary from program to program but may also include computer support, assistance with personal hygiene skills, etc.
To ensure medications are appropriately administered/documented and to provide input/ follow a behavioral plan specific to assigned clients in accordance with standard teaching principles and personal case plan of individual.
To maintain positive, supportive, and professional communications for internal documentation through written and/or digital processes such as Hubtally. To maintain positive, supportive, and professional communications through written, digital and/or oral communication with co-workers, families, other professionals, and the community. This includes attending and participating in case conferences (internal or external) and family meetings.
To attend and participate in staff meetings, case plans, etc. as required and assist with supports needed for community inclusion and participation and/or placements. This may include providing transportation, job coaching, etc.
To consult with significant others and participate in daily planning. Plans will support clients in scheduling transitions in a timely manner and focus on needs for quality of life and inclusion in the community.
To ensure open, timely and accurate communication at all times and liaise with clients, families, Inclusions East staff from all Divisions and external Agencies partners and businesses providing exceptional customer service by demonstrating a professional attitude at all times.
Other duties as required
Major Accountabilities of Program Supervisor
Provide oversight and direction for program area including ordering of supplies, supply inventory, pricing and usage of supplies
Provide direction on workflow and program activities, time management and documentation
Responsible for adherence to program budget, new product planning, customer invoices/collection
Adherence to requirements, scheduling and documentation for safety regulations and equipment maintenance required for the program area
To ensure the work environment is safe, clean, orderly and welcoming to all. Ensuring maintenance issues brought to the attention of DSC
Staff Status: Temporary leading to Permanent
Inclusions East consider staff who obtain the status of permanent to develop essential leadership skills. These skills will be measurable and staff are accountable to them.
Role Model to Other Staff: As a role model to your peers demonstrating your work ethic, values, attitudes, and behaviors set the standard for what you expect from others.
Decision Making Ability: To demonstrate routinely to co-workers, clients the following components. To ensure when appropriate to seek approval from Program Lead
- Evaluate circumstances, consider alternatives and weigh pros and cons.
- Use critical-thinking skills to reach objective conclusions.
- Are able to make good decisions under pressure.
- Opt for a “problem-solving” attitude
- Help co-workers and clients overcome obstacles.
Develop Appropriate Behavior Management Plans: To demonstrate knowledge of instructional and behavior management for adults with intellectual / developmental disabilities. This is accomplished through:
- Ensure a basic knowledge of behavior management techniques
- Behavior management plans are implemented
- Emergency procedures and policies are implemented
- Ensure knowledge of individuals’ ISPs and all medical, behavioral and additional supports required for individuals are implemented
Program/Project Development: The following tasks are associated with program management:
- Overseeing all activities associated with all programs in order to ensure goals are achieved
- Decision making and problem solving associated with programs and projects
- Actively communicating with co-workers and Day Services Co-ordinator
- Identifying and understanding objectives
- Planning programs; monitoring daily program activities
- Reporting and documentation
- Identifying projects necessary to achieve the program’s objectives
- Coordinating interdependent projects associated with program
- Managing timelines and quality of deliverables
- Identifying and managing program adherence to standards and governance
Scheduling: To ensure efficient time management to benefit clients and co-workers:
- To communicate co-workers of client assignments
- To provide consistency essential to meet client needs.
- To communicate the sequence of their duties with time requirements.
- To ensure fairness in the workload among co-workers
Assessment Skills: To have the ability to extract the key information to gain insight to strengths and needs by using the domains of functioning as a guide. The ability to read the situation and use good judgement to guide self and co-workers to the appropriate paths to serve the individual.
Documentation: The purpose of complete and accurate record documentation is to foster quality and continuity of care. It creates a means of communication between staff, caregivers and other professionals in terms of services, planning, and delivery of care. Performance standards can be defined with the SMARTS model:
- Specific: with enough detail to be clear
- Measurable: use quantitative goals when available, use milestones, use thoughtful judgments
- Attainable: realistic in terms of employee’s control, timeframe, and resources available
- Reasonable: realistic in terms of what can really be achieved
- Time-based: with dates set for achieving milestones, results, completion
- Stretch: challenging to achieve beyond the current levels
Qualifications
Education:
- Successful completion of a recognized Human Services program and/or university degree in a related field.
- Specific training in Applied Behavior Analysis
- Specific training in program area activities
Experience
- Previous experience an asset
An equivalent combination of education and experience may be considered.
Other
- Must present a satisfactorily completed criminal record check
- Must be able to demonstrate an ability to develop, implement and monitor meaningful day opportunities with and for clients.
- Must possess strong abilities to problem solve.
- Must have positive communication abilities and good public relations skills.
- Must be able to work and relate well with clients and be able to work with minimal supervision.
- Must be able to provide a driver’s abstract
- Knowledge of the community and applicable contacts and resources are definite assets.
- Current First-Aid and CPR and Mandt training are an asset