Medical Administrative Assistant

Job Description:

Job Description:

The available position is for a full-time permanent medical administrative assistant to support a plastic surgeon in his busy reconstructive and aesthetic practice. The position is based in Charlottetown within a private medical office setting and is intended to be long-term.

Responsibilities:

• Managing the front of the office by receiving, registering, and directing patients
• Generating and maintaining (via an electronical medical record system) a busy weekly schedule consisting of office and hospital appointments, operation dates, and follow-up visits
• Answering phone calls from patients and dealing with inquiries, which may involve provision of medical information where appropriate
• Managing all forms of incoming and outgoing communications (faxed referrals, letter mail, emails, diagnostic reports, any correspondence with other health care providers) while maintaining patient confidentiality
• Maintaining up-to-date patient records within the electronic medical record system
• Liaising with physician offices, hospital departments, medical laboratories, insurance companies, and medical equipment/product providers when required
• Processing financial transactions for non-insured services
• Maintaining office and medical equipment inventory, as well as keeping work-spaces tidy
• In the event that supportive nursing staff is not present on the day, the successful candidate may be asked to assist with patient examinations, patient procedures, or equipment processing
• Medical billing is NOT a responsibility although support with pre-authorization of medical services and reconciliation processes through the Ministry of Health and Long-term Care may be required
• Medical transcription is NOT required
• All other duties as required

Required skillset and attributes:

• Excellent verbal and written communication
• Technologically inclined with efficient computer skills including Word processing
• Must be able to operate an electronic medical record system (EMR) efficiently
• Basic knowledge of standard medical terminology
• Strong organization, time-management, and multi-tasking abilities
• Prepared to work in a fast-paced and dynamic work environment
• Self-motivated, reliable, and able to work independently
• Must maintain a high level of professionalism and share a passion for excellence in patient care
• Enthusiastic and able to contribute to a positive and collegial work environment

Qualifications:

• Secondary school education (high-school diploma)
• Certificate or diploma in Medical Office Administration (Medical Office Assistant, Medical Administrative Assistant, etc) – preferred but not required
• Prior experience as a medical administrative assistant/secretary/receptionist or in a related health administration role – preferred but not required
• Prior experience with an electronic medical record (EMR) system
• Criminal Record Check required

Benefits:

• Personal Health Benefits
• Life Insurance

Hiring process:

• Hiring process will be on a rolling basis
• Select candidates will be invited for virtual interview

Applying:

Interested and qualified applicants should submit the following:

· Curriculum vitae

· Cover letter highlighting:

1. Relevant education, training, and/or employment experience qualifying you for the position
2. Prior working knowledge with electronic medical record (EMR) systems
3. Specific strengths/attributes or other experiences that would be an asset to a plastic surgery practice

                                Please submit your application to gencarellijr@gmail.com

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