Holland College
Job Summary:
Job Description:
Term Position: August 21, 2023 to May 24, 2024 (18.5 hrs/wk)
- Communicate with students, staff, clients, and the public by phone, in person, or through the mail.
- Provide basic information about the department services and direct inquiries to appropriate individuals.
- Assist with the development of proposals in relation to assessment services.
- Manage and execute internal and external contract operations for assessment services.
- Arrange for testing dates and locations for both internal and external clients, for both on and off Island clients.
- Score aptitude tests and complete feedback forms.
- Ensure quality forms and testing consent forms are completed and maintained on all clients.
- Administer testing documents for Admissions, the Atlantic Police Academy, and other external agencies.
- Scan and score testing documents and forward results to appropriate clients.
- Provide proctoring for external educational agencies or institutions.
- Ensure adequate inventories of testing materials are available.
- Compose/prepare routine correspondence, arrange travel accommodations, and maintain client filing system.
- Maintain records of revenues and expenditures, determine billing amounts, and submit invoices.
- Maintain accurate and detailed ISO records/documentation.
- Other duties as may be assigned.
Qualifications:
- Post-secondary diploma in business/office administration with recent related work experience. An equivalent combination of education and experience may be considered.
- Strong keyboarding and proficiency using Microsoft Office and a variety of software technology.
- Well-developed interpersonal, communication (verbal/written), customer service skills.
- Strong organizational and multitasking skills.
- Experience with basic principles of accounting and demonstrated ability to work accurately with figures and detailed reports.
- Demonstrated ability to maintain confidentiality and to exercise considerable amount of initiative and judgment in performing duties.
- Proven ability to work independently and as part of a team.
- Prior experience using Oracle and/or experience working with different assessment instruments will be considered an asset.