Description

Managers in customer and personal services include managers of establishments that provide services such as dry cleaning, hairdressing or residential cleaning. This unit group also includes managers of schools that provide non-vocational instruction in driving, languages, music, dance, art, cooking or fashion.

Job Titles

• Barber shop manager
• Car wash manager
• Cooking school manager
• Driving school manager
• Dry cleaning service manager
• Hairdressing salon manager
• Pest control service manager
• Residential cleaning service manager
• Septic tank service manager
• Spa manager
• Window washing service manager

Main Duties

• Plan, organize, direct, control and evaluate the operations of an establishment providing services such as dry cleaning, hairdressing or residential cleaning, or a school providing non-vocational instruction in driving, languages, music, dance, art, cooking or fashion
• Establish or implement policies and procedures for staff
• Plan and control budget and inventory
• Respond to inquiries or complaints and resolve problems
• Manage contracts for advertising or marketing strategies
• Hire, train and supervise staff.

Workplaces

• Dry cleaning services
• Hairdressing services
• Residential cleaning services
• Schools providing non-vocational instruction
• Various service establishments

Skills

• Management of Material Resources
• Coordinating
• Instructing
• Management of Financial Resources
• Management of Personnel Resources

Abilities

• Categorization Flexibility
• Deductive Reasoning
• Fluency of Ideas
• Inductive Reasoning
• Information Ordering

Personal Attributes

• Collaboration
• Concern for Others
• Adaptability
• Analytical Thinking
• Attention to Detail

Similar Occupations

• Other business services managers (10029)
• Retail and wholesale trade managers (60020)
• Accommodation service managers (60031)
• Retail sales supervisors (62010)
• Executive housekeepers (62021)
• Cleaning supervisors (62024)

Source: OaSIS