Holland College
Job Summary:
Job Description:
One Year Term Position
DUTIES AND RESPONSIBILITIES
Holland College is seeking a self-motivated person to provide day to day clerical duties for the Marine Training Centre. Reporting to the Director, the Office Clerk will have responsibility in the following areas:
- Respond to inquiries and act as a resource person for the department when dealing with students, staff, and the public.
- Perform routine clerical support such as answering the telephone, photocopying, ensuring office supplies are available.
- Enter students in registration system; provide students with computer logins and passwords, assist students with funding issues and grade/exit students in registration system.
- Submit exam lists to Transport Canada.
- Prepare Transport Canada training certificates, maintain records of training and send reports.
- Submit reports to organizations who have requested training.
- Collect tuition from fee-paying students, companies and/or funding institutions, receipt payments and balance and reconcile deposits.
- Assist staff and faculty when needed.
- Maintain accurate and detailed ISO records/documentation for student program files and individual files.
- Other duties as assigned.
QUALIFICATIONS
- Post-secondary diploma in office administration or an equivalent combination of education and experience.
- A minimum of two years recent relative experience.
- Proficiency using a variety of computer programs such as Microsoft Word, Excel, e-mail, Datatel – (College’s student registration system), etc.
- Excellent communication (oral and written), interpersonal, customer service, entrepreneurial and organizational skills.
- Demonstrated ability to work accurately with figures.
- Ability to work effectively, cooperatively, and diplomatically with staff, students, and the public. Strong conflict resolution skills would be an asset.
- Knowledge of the Marine Personnel Regulations and Transport Canada Standards for Training and Certification and a background in the Marine industry would be assets.