Holland College
Job Summary:
Job Description:
Holland College is seeking an energetic and talented IT Support Technician to join our Integrated Technology Services team. Providing support in a diverse and complex environment, the ability to continually learn and incorporate new technologies into the College environment is as important as proficiency with core computing and networking platforms.
Duties:
- Provide excellent customer service to staff and students
- Hardware and Software installation/support/security
- Helpdesk Support
- Multimedia hardware/software support
- Documentation and training
- Occasional travel
- Other duties as required
Qualifications:
- A diploma in Computer Engineering Technology, Business Information Technology, or a similar 2 year post-secondary information technology program
- Innovative, with an aptitude for learning and applying new concepts/technologies
- Proficiency with mobile technologies and collaboration apps/tools such as found in Office 365
- Detail-oriented with a proven ability to consistently deliver quality results in a timely manner
- Solid understanding of networking, operating systems, and virtualization fundamentals will be considered an asset
- Ability to clearly explain technology concepts and operations to others, both in person and in writing
- Very organized with excellent troubleshooting skills
- Excellent interpersonal and customer service skills
- Must have a valid driver’s license and access to a vehicle