Campus Store Clerk

Job Description:

Continuing Position Commencing ASAP (37.5 HRS/WK)

Duties & Responsibilities

Holland College is seeking an energetic service-oriented individual to fill the role of Clerk in the Samuel’s Campus Store located at our Prince of Wales Campus.  The campus store sells a variety of products including textbooks, school supplies and a variety of crested merchandise including giftware and clothing.

• Provide outstanding customer service to students, staff and the public while meeting and exceeding the store’s sales goals.
• Open, close and maintain campus store in an organized/appealing manner.
• Handle cash and assist with deposits when required.
• Communicate with customers via phone, email, social networks and in person.
• Fulfill remote orders through web orders and departmental supply orders.
• Receive shipments, stock and re-stock the store with merchandise, text and course material.
• Complete sales transactions and issue refunds/credits when required.
• Assist in creating and implementing social media ad campaigns, promotions and strategies relating to the campus store.
• Assist with office work as requested.
• Other duties as may be assigned.

Qualifications

• Post secondary education is preferred.  An equivalent combination of education and experience maybe considered.
• Related work experience in a retail setting providing customer service would be considered an asset.
• Proficiency in computer related programs (Microsoft Office, Excel, Outlook, and social media) and operating business machines.
• Exceptional interpersonal, customer service and organizational skills.
• Ability to multitask, trouble shoot and handle all customer inquiries.
• Ability to work effectively, cooperatively, and diplomatically with staff, students, and the general public.
• Ability to work under minimal supervision yet be part of a team.
• Posses the ability to perform all physical duties of the job such as lifting boxes of textbooks/merchandise.

Equal opportunity will be given to applicants of diverse backgrounds, Holland College welcomes applications from individuals with marginalized identities and accommodations are available on request for candidates taking part in all aspects of the selection process. In accordance with Canadian immigration requirements, all qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority. In keeping with the terms and provisions of the College’s various employment and collective agreements, priority may be given to internal candidates.