Twin Shores Camping Area
Job Summary:
Job Description:
Immerse yourself in the exciting and busy world of tourism as a Reservations Agent! We are known far and wide for our top-tier customer service, and we are on the lookout for a star with an engaging personality who is bilingual to work with guests at check-in and answer all their burning questions. Great communication skills and confidence will go a long way in this role. Shift work will be required.
Responsibilities:
- Checking guests in and out using our computerized reservation system
- Working with guests daily and responding to their questions and concerns
- Providing guests with information about the campground, as well as things they can do in the area (i.e., restaurants, experiences, shopping, etc.)
- Assisting with entrance and exit gates when needed
- Organizing information displays
- Light cleaning, including sweeping, mopping, dusting, and cleaning windows
- May involve extensive phone contact
- Other general duties as assigned
Qualifications:
- Strong diplomatic skills and ability to deal with conflict resolution
- Excellent communication skills & possess a warm, outgoing, and engaging personality
- Ability to work with a team
- Ability to multitask
- Ability to work under pressure in a very fast-paced environment
- Ability to stand up for an extended length of time
- Bilingualism (French and English) not required but considered an asset
Compensation: Starting wage is $19/hour with the potential for an increase based on experience.
Essential Skills:
Soft Skills:
Languages:
How to Apply
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