Caseworker

Job Description:

Caseworker

The John Howard Society of PEI is seeking a Caseworker for their Veterans Housing Program. The successful candidate will be responsible for providing service delivery and case management for those individuals/families experiencing homelessness or at risk of homelessness.

Key Duties/ Responsibilities:

• Reports directly to the Program Manager
• Accept self-referrals from clientele as well as community-based and government organizations
• Assesses client needs based on based on bio/psycho/social requirements
• Advocate and clarify processes and procedures for clients in regards to community and government agencies
• Create a goal-oriented case plan for clients which reflects the needs and wishes of the client
• Provide a strengths-based, trauma-informed approach to supporting clientele
• Work with various community and government agencies to organize a support network to assist in finding and maintaining safe and secure housing
• Connect individuals to resources in their homes & communities to address their housing needs and enhance their support networks
• Calculate the eligible benefits for Veterans
• Work collaboratively with the clients while providing intervention as needed
• Participate in case conferences with community agencies
• Connect and work with Veterans organizations and their processes
• Works with various data bases
• Other duties may be required

Key Skills Required:

• Must be comfortable preparing and making presentations to groups
• Ability to organize, prioritize and multitask
• Ability to conduct risk assessments on clients
• Creative problem-solving abilities
• The ability to work well under pressure while maintaining a positive attitude
• The ability to work independently as well as in a team environment
• Strong communication skills, both written and oral
• Excellent interpersonal skills
• The ability to represent/promote the organization in a positive manner within the community and with clients
• Excellent time management skills

Qualifications:

• University degree in human services **or **high school graduation combined with relevant working experience
• Experience working with marginalized populations (including but not limited to individuals experiencing
• homelessness, individuals who use substances, individuals with mental health issues)
• ASSIST training would be an asset
• CPR- First aid certified would be preferred
• Ability to advocate effectively on behalf of the clients
• Understand and practice professional boundaries
• Criminal record check is required
• Must have a valid Prince Edward Island driver’s license, and reliable transportation.

Job Types: Full-time, Fixed term contract

Contract length: 12 months

Salary: From $24.00 per hour

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Paid time off
• Vision care

Schedule:

• Monday to Friday 8:30 – 4:30

Ability to commute/relocate:

• Charlottetown, PE C1A 7M8: reliably commute or plan to relocate before starting work (required)

Experience:

• Case management: 2 years (preferred)
• Preference will be given to individuals interested in working with Veterans
• Application deadline: 2026-01-15

Expected start date: 2026-02-02

Tagged as: 42201