Casual Member Service Representative

Job Description:

Member Service Representative

Branch Location: Charlottetown, PE

Join Atlantic Canada’s largest credit union, Provincial Credit Union and become part of a team committed to positively impacting our island communities. Provincial Credit Union is honored to be recognized as one of Canada’s Top 100 Employers for 2024! This achievement reflects our commitment to maintaining a dynamic and supportive workplace. Our core values of People, Purpose, and Possibility guide our mission of providing sound financial advice, planning, and education to our members. We believe in empowering our employees to deliver and support quality member experiences and fostering engagement within our communities. Join us in making a difference as we lead the way in serving the financial needs of islanders.

What You’ll Do:

• Provides account services to members in a courteous and professional manner by receiving, processing and recording financial transactions when required.
• Inform members of new services and products that may be beneficial to them and direct them to other staff as appropriate.
• Maintains professional and technical knowledge of the position by completing training and development in all associated risk and cash management guidelines as provided.
• Contributes to a team effort by accomplishing corporate and individual goals

What You Have:

Required Education and Experience

• High School Diploma
• Demonstrated experience and eagerness to provide superior customer service.

Skills and Abilities

• Strong organizational skills and attention to detail with the ability to process information with high levels of accuracy.
• Professional manner and poise, and sensitivity in dealing with confidential information and materials.
  Excellent verbal and written communication skills.
• Intermediate proficiency required in Microsoft Suite and demonstrated ability to quickly adapt to new technologies.

What we offer:

• Outstanding Culture: Join an engaged and community-focused team that fosters a positive work environment.
• Professional Development: Take advantage of training programs, and career progression opportunities.
• Salary range for this position: $21.41 – $25.18 per hour.
• This is a casual position that would require flexibility to work on-call during weekdays and occasional Saturday shifts.

Join our team at Provincial Credit Union and enjoy a rewarding career with competitive compensation, and a supportive work environment that values your growth and well-being.

Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.

Closing date is December 8th, 2024.

Diversity and Inclusion:

Provincial Credit Union invites applications from all qualified individuals. Provincial Credit Union is committed to employment equity and diversity in the workplace, and welcome applicants from diverse backgrounds. Accommodation is available for applicants with disabilities throughout the recruitment process.

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